This store is better than the one in Delavan which has really deteriorated.
My husband and I went for dinner, after sitting for 45 minutes and tables who came in after us were being served, my husband asked the other bartender/wait staff about that told us they had different orders than us, and because I ordered a quesadilla and Dean had a burger, they were made on opposite sides of the kitchen and it would be out soon. Next person we said something to was a hostess. The general manager was nice when he told us our order was never placed, and said he would hurry our order. We said no thank you and left . He took care of the salsa and chips Coke and ice tea. Never going back
Terrible service wait time was to long
Becky was a friendly server. After our meal she noticed that we were looking around & came over to see if we needed anything else. I explained we were comparing it to the Chili's in Delavan ; )
Waitress was very helpful fast service, good food and very polite
Good service, good food, great value. If you join Chili's rewards program and eat there at least once a month you get your choice of a free soda or free chips & salsa. Because of this and their 3 for Me menu items, my family of three can eat for under $30. Hard to do that any where else.
The food is reliably good. I stick with the bacon chicken quesadilla and chips and salsa. The tap beer is always on point. Sometimes the service is a bit slow since the bartender has half the restaurant in their section. For being Janesville, WI the atmosphere is just different in Chili's. There's a different vibe here than say texas roadhouse. I just always feel like they want me to stick around for awhile at Chili's but there's also not a ton of time for bar chit chat like at other places. Still overall a great addition to our go-to rotation!
Been there twice both times a little too long wait for the food, and once it got to the table it wasn’t worth the wait. The chips are good though
Waited 20mins with no service at all to our table and ended up leaving.
We had a late lunch at the Chili's in Janesville this week. The location was convenient which was the main reason we went there vs elsewhere.
It was clean. The decor is pleasant. Standard Chili's atmosphere.
Our service was excellent. Our waiter came promptly to take our drink orders, deliver drinks, deliver food, and check how things were going and bring the check. He was friendly and offered suggestions.
The food and drink were fine but unremarkable. Side salads seemed a mite small even for a side salad. The chicken sandwich was fine. A thick piece of well-cooked chicken, a couple of slices of avocado, the bacon was good. Fries were OK but could have been crisper. The Bloody Mary was rather bland.
It was a perfectly acceptable meal but left me wanting something better.