Chick-fil-A

Got rid of the second drive thru so line is ridiculous long. Than staff let’s 4 or 5 cars sit at window while serving cars at the end of the line. There is a line for a reason its order of operations

We ordered a nugget meal and a sandwitch meal with extra pickels. The food is about average but only just kinda warm not hot. This is due to the fact we used the app. We were told because we used the app to order we could not sit in the nice cool seating area we had to sit in a corner. They then forgot to tell us our food was ready and just left it sitting on a counter (thus the food had cooled). It's not a normal chick fil a its got a cool vibe but it does not have that normal chick fil a service. I would go to a normal chick fil a and get that amazing bendover backward service it is known for. Not this place where your treated like an after thought.

Update: Cubside is no longer fast. There seems to be a push for use of the mobile lane, which to me doesn't hold much advantage over the normal drive through. The customer service is no longer top tier. It seems like they may be losing their way. I've started going to the Taylor Street location. I had a horrible experience at Truett's as far as wait time, but I must admit that management was responsive to my feedback. I'm hoping things even out. Good food. Fast services. This is a very busy location. Curbside is typically faster than drive through. Customer service is usually top-tier.

Employees were polite and joyful as they enjoyed their job.

It’s Chic-fil-a…. Always a pleasure