Caribou Coffee

Just picked up a gift card for my daughter's 40th birthday tomorrow!

I only got coffee through the drive through. Great customer service. They were busy so a little slow. Great coffee!!!!

Fast service, the drink was made to perfection, I will be returning!

I work nearby and come into the shop quite frequently. I was planning on using my perks account to redeem for a free bakery item since I forgot my lunch. The gentleman told me I couldn’t redeem my points in store. The website clearly states you can redeem points in store. I went back in after walking back to my job, and showed him the website. He was so rude and mean and just dramatic about everything he did on the POS system after I basically told him he was wrong (since I showed him Caribous statement on the website) Super disappointing as it’s the one coffee shop nearby and as a fellow in customer service, I expected more. Oh and also, yesterday I was able to go in and the girls were so nice about a free cup of water. Today, she tried to charge me $4 for a cup of water.