Cafe Rio Fresh Modern Mexican

I just paid twelve bucks for this giving no options for toppings. Train you clowns

I’m a long-time Utah resident and very familiar with this brand. This visit wasn’t the best look for Cafe Rio. 6pm on a Saturday, no wait. Food ingredients on display while ordering appear dry, used up, scant. Ordering took a long time. Food tasted as expected. Garbage cans overflowing despite apparent glut of workers. Card readers that request gratuity.

Came in a hour and a half before close, all of the food was pretty much put away and they only had a few selected items available. I was told they didn’t have any rice and asked how long for more they said over 2 hours. It does take two hours to make rice. Asked to speak with the manager…management said because they were closing “soon” they only had a limited menu available. I understand cleaning up shop when closing time comes around but an 1.5 hrs ahead of time is …simply put dumb. Lazy people make lazy employees

I don't know what was going on, I was the only person in the establishment besides two other people at the time that were ordering. I ordered a salad and they gave me the most stale tortilla that was just sitting around on the counter. Genuinely I wouldn't really care about stuff like that if it was busy but the fact that it wasn't even a fresh tortilla was upsetting. I can't even finish it but I'm just hoping for a future reference to maybe give your customers a fresh tortilla with their order instead of finding one that's just been sitting around on a counter and giving that to them instead.

I thought it was OK, but nothing special about their burrito. Apparently, enough ppl don't agree w me; they are expanding, big time.

Food here is always good, and they keep expanding their menu with new items.