This place is laughable. At 8:30 PM Thursday April 18, 2024 an on-shift employee with her headset on was smoking weed right in front of the store with some loser in a beater car. Was there when I pulled in, and was there when I pulled out 15 min later, without food because whoever was left inside had no clue. One car in line (me), one at the window for the entire 15 minutes. This review is being forwarded to BG Corporate and the BBB. The reviews are constant that the service is unacceptable.
Staff are always rude anytime that I go there, and one or more people that I go with always end up with food poisoning
The workers and manager handled an unruly customer very well. She kept saying she was going to write a bad review to "ruin the establishment". She did just that. Dont believe all that you read on the internet!
Staff sucks, and food is worse...
HORRIBLE manager Mikayla, yelling at 2 young girls for using the restroom. Demanded to buy something or else. Standing outside the bathroom door to listen to their conversation and then yelling and embarrassing them, then "banning" them. When I called she spoke so fast wouldn't let me speak or ask anything other then to tell me "she had witnesses" witnesses to her yelling and screaming at a 14 year old girl for needing to change her feminine product. Classy.
Arrived at 6:45 didn’t get food for 45 minutes. Two people in front of me no one in the building at all so 25 min in line just get to the order screen. Waited at order spot for 7 min another 6 min in line and then told to pull up front. Spent another 4 min there just to have to send the person back just for condiments which they didn’t bother to ask of if I wanted. I used to take my kid with me to the lake stevens bk but truly wouldn’t tell anyone to go there the employees were rude. Truly disappointing!! Whoever owns this place should be ashamed!
Great service! Food was awesome! The mom who says the manager was "mean" to their teenager, this witness says other wise, those teenagers were rude and really offering to pull down their pants to expose themselves to an entire restaurant of staff and customers! Shame on you!