Hours are listed 7am-10pm every day, placed a mobile order at 9pm and got there around 9:10pm with cars being parked outside the establishment clearly being employee cars. Sat in the drive thru with no response for 5 minutes so I pulled around to the second window and the dining room lights were off but the back lights were on. When I called the lady on the phone said they closed at 9pm and everything has been shut down for the night. Her only solution was for her to get in contact with someone to change the time for their business. Very unhelpful and didn’t seem to care at all.
Went to go inside at 640pm the doors were locked, but the employees kids were inside running around . Then say in the drive thru for 10 minutes after she says give me a minute, 10 minute still nothing so I left. Won't be back, barely spoke English when she did speak. Do I won't be back to this place. Locked doors on a Sunday at 640pm ??.. I went acto the street and had great service
Great food..excellent staff.
Asked for cheese on my Sandwhich and didn’t get it. So I had to go back in. I use to work fast food. You are suppose to remake the whole thing. They just slapped a piece of cheese on it and handed it back. Workers were kinda rude and unapologetic about it. Will not be going back to this location.
Asked for chicken fries gave me 3 day old cheese sticks. Also took 30 mins to get my food to me. Once received, food was wrong and had to go back through and wait another 10 minutes. Absolutely awful place will never go back. A bunch of kids just messing around. Terrible staff. If I could give this zero stars I would. Also they don't answer their phone even though they aren't busy, 2 cars in the drive through and no one inside.
Cant go wrong with flame grilled burgers!!
They cancel every mobile order… the drive thru is always unattended. The soda machine have flies everywhere… people are rude inside despite the fact that is ALWAYS EMPTY.
I made this order online last week and had a gift card. When checking out my gift card was listed but it ended up charging my card the full amount. I couldn't call anyone but instead had to email. I waited days for Burger King to tell me they wouldn't refund me. Terrible. You guys lost a customer for life.
Don't go to this store. They do not care about food Quality. Don't order onion rings.
They've downsized the fish sandwich from days gone by. At lunchtime they didn't have enough counter help for walk in customers
Hilliard BK is hands down the only consistent BK left in the state I'm afraid, whatever they do, I wish all the rest of them did the same.
I stopped in today to get lunch, and I am very happy that I did! The staff were very friendly, the restaurant was clean, and the food was very good!! I didn’t have to wait long for my food to be prepared, and I will definitely be going back.
The breakfast food is better at this location. They make your food when you order it. The other location seems to make food in advance. Soggy bisquet..