I arrived to this Brusters location where it was 5 till 5pm and the door was still unlocked but no on was at the counter. I don’t like to give bad reviews but i was greeted with a bad attitude and told that the employee didn’t care i had an expiring coupon or that it was still before closing time. If the store is open until 5pm then you should still be able to provide the service until then. Very unpleased with this encounter.
The ice cream is the truth!! And the.. I suggest the vanilla caramel with the hot apple type turnover.. you won't regret it..
Wow!! Just Wow!! I came in with my family in HOPES for a nice outing but it was NOT what I had hoped for. We just finished eating dinner at Tomato Jakes and thought it’d be nice to get icecream. THE CUSTOMER SERVICE WAS SO BAD. I’m not sure if that was the manager or assistant manager but the attitude was SO bad. Before she even got to us I could tell. I left and took my family down across the street to another icecream store. I will not spend my money here.
The Manager has a attitude problem; always looks salty. Real sour puss! Makes the ice cream taste bad. She needs customer service skills. Very expensive for half scoops. They will never get my money again.
The staff at Bruster is very friendly and the ice cream test so good specially during the hot days.
Good service and excellent choice of ice cream flavours. Milk shake was superb.
Came close to closing time and was waited on very professionally. The Shakes are thick but not too thick. You can taste the homemade ice cream well.
Always a fun time. Delicious treats and seasonal treats as well!!! Love the variety and all the creation options they offer! They even have something for vegans and sugar free options!!!