Ratings of Bruster's Real Ice Cream

google
Google
4.1
(328 Reviews)

Happy Hours & Specials

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Location & Hours

Counter-serve chain where all of the ice cream selections are made fresh on-site every day.

14131 Mueschke Rd #201
Cypress, TX 77433
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
11:00 AM - 10:00 PM

Recent Reviews

google
Jun 2024
$17 for two small cups of ice cream, and they don't accept cash. I will not be back
google
May 2024
Waited FOREVER to order ice cream!!! They totally cater to the drive thru. Will never support this location again. Very disappointing customer service and experience. They don’t even acknowledge you’re at the freaking window!!!!!!!
google
May 2024
Huge selection of ice cream can be found here. Super fast service and nice staff who can help you making the right choice. Outdoor dining only
google
May 2024
When it comes to indulging in a delectable frozen treat, Bruce's Ice Cream is a true gem that never disappoints. With an extensive range of flavors and a commitment to quality, this ice cream parlor has become a favorite among dessert enthusiasts. Here's my glowing review of Bruce's Ice Cream. First and foremost, the variety of flavors offered at Bruce's Ice Cream is simply astounding. From classic favorites like chocolate and vanilla to more adventurous options like salted caramel and lavender honey, there's something for everyone to enjoy. Each flavor is crafted with precision, ensuring a perfect balance of sweetness and creaminess that will leave your taste buds begging for more. The quality of the ice cream at Bruce's is unmatched. Made with only the finest ingredients, their ice cream is rich, smooth, and bursting with flavor. Whether you opt for a cone, cup, or even a sundae, you can expect a consistent and exceptional taste experience every time. What truly sets Bruce's Ice Cream apart from other parlors is their attention to detail and dedication to customer satisfaction. The staff members are friendly, knowledgeable, and always willing to help you find the perfect flavor combination. Their genuine enthusiasm for their craft is evident in every scoop they serve. The ambiance at Bruce's Ice Cream is cozy and inviting, making it the perfect spot to relax and enjoy your treat. Whether you choose to enjoy your ice cream indoors or take a stroll along the nearby park, the atmosphere adds to the overall enjoyment of the experience. Finally, the pricing at Bruce's Ice Cream is reasonable, considering the exceptional quality and generous portions they offer. You truly get value for your money, making it a worthwhile investment for any ice cream aficionado. In conclusion, Bruce's Ice Cream is a must-visit destination for anyone looking to satisfy their sweet tooth. With an incredible range of flavors, exceptional quality, friendly service, and a cozy atmosphere, it's no wonder why this place has garnered such a loyal following. Treat yourself to a scoop (or two!) at Bruce's Ice Cream, and I guarantee you'll be left with a smile on your face and a craving for more. Rating: ★★★★★ Note: This review is based on my personal experience and reflects my honest opinion of Bruce's Ice Cream. La verdad honestamente muy buena la nieve y los platillos lo recomiendo a todos los que queieran probar algo excelente para matar el antojo.
google
May 2024
Went here a few days after the storm ordered a cup of ice cream to go through the drive-through, when I get my ice cream it’s completely completely melted which I’m assuming is because the power is out but why are you serving melted ice cream? And trying to refreeze it. This can get people food poisoning. Waste of $$ spent
google
Mar 2024
The shake I ordered was very good, but unfortunately, the service was less than desirable. I went there on a Sunday afternoon and stood at the window for a couple of minutes. No one came to help and since no one else was there, I thought maybe the place was closed even though the sign said open. I started to walk away when some other customers showed up and finally the window opened. The server just stood there and looked at everyone without saying anything, so I just went up and placed my order. He handed me the shake and did not say anything except what was needed to take my payment. I don't need service people to be super friendly, but for what things cost, plus making a tip part of the payment process, it would be nice if they were not unfriendly.
google
Mar 2024
A bit shocked to read the negative reviews as my experience was positive from start to finish. All signs are clear with easy to read print, older gentleman (who I assume is the owner) was the only one working and was with a drive-thru customer as I walked up. He came over and told me he’d be right with me. I agree he isn’t overly friendly but he’s pleasant enough. I ordered a cone for my son and got a free sample of ice cream for myself. I loved it, so I ordered a small cup as well. Yes it was almost $16 but the cost of things simply don’t surprise me anymore. Nice seating area to enjoy some ice cream on a lovely Monday evening. We will be back!
google
Mar 2024
The service of an establishment really takes you a long way and this one missed the mark. We spent $48 on mediocre ice cream and terrible service. It was our first time here and with the lackluster of wanting to keep our business, it we will definitely not be returning. I was hoping for so much more since it is so close to our house. People usually say it’s the teens that lack customer service skills but it was the adult.

Frequently Asked Questions

What is Bruster's Real Ice Cream's rating?
Bruster's Real Ice Cream is rated an average of 4.1/5 stars across various online platforms.

(281) 213-2484

14131 Mueschke Rd #201, Cypress, TX 77433