Bruster's Real Ice Cream

Michael is very kind and professional! He’s definitely going places in the world!

Great Rootbeer Float! Michael is the best employee that you have had since the 9 years we have been coming here.

I usually use the Brusters in Kennesaw, Marietta, and powder Springs. But I just moved to Cartersville so I decided to try the Brusters here. I always get the cotton candy explosion. It has been one of my biggest pregnancy cravings so I was really excited to get it but this is definitely not cotton candy explosion. It was a huge letdown and it honestly didn’t even taste good at all. I was not able to finish it. Cotton candy explosion is supposed to be a cotton candy ice cream, which is usually pink or blue or a mix of the two with red and blue pop rocks in it. they gave me vanilla ice cream with pop rocks in it. I don’t know why they are calling this cotton candy. After they handed it to me, I asked if this was cotton candy ice cream and they said yes. After I tasted it, I can definitely guarantee that it is just regular vanilla. It also has a very grainy texture. I am definitely not going to go to this Brusters again which really sucks because I love Brusters but the whole reason why I love Brusters so much is because of the cotton candy explosion. I also asked for a cone so that it would be easier for me to eat while driving and they asked if they can just put it in a cup. Of course I said yes because I didn’t want to be rude.

Excellent service on a Saturday afternoon with a bustling outside full of families. Went through the drive-thru in quick fashion. The ladies were very nice and excited to see my dogs in the back of the car. Offered pup cups without hesitation. The ice cream was tasty and the waffle cones were of good quality.

Yummy ice cream.

I always order the same thing, 2 scoops in a waffle cup and the entire cup is full. Today the scoops were so small, maybe half of the cup is full. This is not good service for the price paid. FILL UP THE CUP!

Great ice cream and service!!

We just moved to Cartersville a week ago and were thrilled to find that there is a Bruster’s in town. We have been long time Bruster’s customers for many years and enjoy having our Bruster’s ice cream each week. The Cartersville location did not disappoint on our first visit on Tuesday! We were greeted immediately by Jamie, who was extremely personable and helpful - outstanding customer service! She answered our many questions, quickly and efficiently packed our “to-go” quarts with our favorite flavors and made one of the best chocolate malts we ever had! Jamie made us feel right at home in our new hometown. We will definitely be “regulars” at our Cartersville Bruster’s!