Bruno's

Ken was entertaining and the food was amazing! Already looking forward to another great experience. 08

First time visitor and the place smelled like someone was smoking next to me and that didn't sit right with me. The sald was just okay, the garlic knots were burnt and undercooked. The owner kept saying that his food is always fresh. Well, Bruno, let me be clear and honest with you. It was not even close to fresh, and it tasted like reheated food. I could've had dinner at home, but decided to try your location instead. I didn't realized that you had charged me for every cup of soda..not even free refills, the taste of the desserts were old like from two days old or a week old dessert. I didn't realized the way you treat your staff or family members that way was okay. You may been open for 30 years maybe it's time you hang up your over priced restaurant with poor and not so tasty food quality. My stomach aches and feels so heavy with a bad indigestion that I am still sick to my stomach after just two hours. Good luck in your future endeavors.

The manager was incredibly rude. He started off pretty funny, but quickly crossed the line. He spoke rude to his staff right in front of you (I will say the rest of the staff were super professional and nice). However, if you offended the manager, who was the only one taking orders and talking to tables, in any way he quickly gaslights you and treats you horribly. Also, expect to be charged a lot more than what the menu says. Every thing we ordered was more money than what was listed on the menu. Apparently the menu is outdated...no mention of that when dining. They also don't accept the coupons that are on their website. Also outdated. You get extreme attitude if you ask what the price was and you don't know what you're paying for in the end because the bill is handwritten with no prices. Any mention of something wrong is automatically answered with something along the lines of "you're wrong, we've been open for 30 years." Don't even ask to split the bill. The manager will refuse and huff and puff when you try to figure it out on your own. The manager paced back and forth rolling his eyes and talking under his breath while our party tried to figure it out. He yelled at us for writing on the bill too....We finally just paid the price so we could leave since he was getting so upset. You are forced to pay a 15% tip, probably because he knows he wouldn't get a great tip otherwise. Apparently this treatment is common for him according to other reviews. We were all very friendly, respectful, and not at all difficult. Also, the homeless woman right outside their dining room window also really added to the ambiance. The food is NOT worth the treatment you receive. Unless you want your whole evening ruined, do NOT come here.

Owner was not very accommodating

Bruno is a stand-up guy. Always makes everyone feel welcome and serves the best Italian food in town.

“We don’t talk about Bruno” …… Long report but worth it if you’re even slightly considering going to this place. I wish I could give this negative stars. My grandparents and I ate dinner here with my daughter and it was pretty bad! The garlic knots were awesome but my daughter and grandmother got the wrong food, despite them clarifying what they ordered. We accepted the food anyways because we get it, mistakes happen. But they happened too often after this. My grandfather ordered the daily special and it was extremely tough and hard to eat and when he nicely told the manager, Bruno, that it wasn’t great, Bruno immediately grabbed my grandfathers knife and cut into the meat and began eating it off his plate and told him he was wrong. I also had tried it and the flavor was good but it was a tough chew. Either way, the professionalism was not there. Then because of this he was mad and took all the plates off our table when we said we were done and didn’t offer us our left overs. Put the plates on the table next to us and left them there. We ordered dessert and when the waiter came he put it on the table and dropped the forks with a lot of aggression and when we asked him why he did that he said “I’m busy”. We then waiting patiently for the check which took forever. When they didn’t bring the left overs, my grandmother went to speak with Bruno who began yelling at her in front of everyone. It was extremely awful and unprofessional and truly the food was not worth that. I’d say try Olive Garden before going here.

If I could give 0 , I would . Guys don’t go there , it’s probably the most horrible experience I have ever had. The owner of this place is very rood and unprofessional, the food is not good at all , wasn’t tasty , pasta overcooked , tiramisu is soggy .. I asked to split the bill , to my huge surprise they gave us a hand written receipt and told us they don’t split the bill :))), it was actually very funny experience , this restaurant was recommended by windstor hill , I am going to complain to them as well , just hoping other tourists will stay away from this place

Easy to park,food was great,service was just ok. Not friendly