Unreal how bad this place can be. It should be closed down. The net result of whatever is going on in managing this location is that the bagels are horrible, the sandwiches have missing ingredients, and it's almost a guarantee that is will be the case for any order. What else is there to say when the consistence of a location is so bad that I make jokes about it. I don't recommend ever ordering from this location.
This place is dark, dirty, and overall disappointing. I've been going here for awhile and it has gone down hill fast. During today's visit the staff were mocking visitors and my food was half cooked. I have visited other Bruegger locations and they are NOTHING like this. This location is an abomination to the Bruegger brand.
Liz delivered with a smile! Thanks. On another note to management: What is going on with the lobby? Get it finished already. ✔️
Came in with my son to get lunch for the fam. Waiting in line and the guy making sandwiches waved his buddy ahead of everyone in line. I asked for no onions. There were onions loose in the wrapper. They were out of the usual Farmhouse bagels. The sandwiches were sloppily thrown together. They were not cut in the middle but off to the side. How lazy do you have to be to just not cut them in the center of the sandwich? And not to cut them all the way through? It took forever. And I watched my bag with my complete order sit on the counter for several minutes before they realized it was mine and should give it to me (I wasn’t absolutely sure it was mine or I would have said something). Just sad cause I like getting lunch there, but not going back. Oh, and $43 for 4 sandwiches and a couple drinks. And, of course they ask you to tip before giving you terrible service - not like you can take it back.
We arrived expecting a nice bruegger's experience, but left feeling disappointed and confused. There were only two tables inside, despite having a large seating area. The kitchen, walls, and ceiling were dirty, exhibiting signs of not being properly cleaned in a long while. My wife's bagel tasted stale and my salmon lunch bagel sandwich was hastily slapped together and cold with ingredients that did not taste fresh. We will not be back to this location. I think this would be a great place for both a health and corporate inspection in order to get the place back on track.
This is the third time (I’m going to stop trying!) I’ve arrived an hour before closing only to find 2 types of bagels available & they are some of the more unique flavors. Staff barely talks and when asking for options, they have none and have no plans to make more. Only 3 bagels were left today and the staff were making 6 eggs when I came in. I asked for a pickle w my sandwich and he said they were out. I asked if he could check the back and he said no. No accommodations made. However I was asked to tip! Skipping this place from now on.
I’ve tried to go here twice in the last 6 months and each time they’ve been closed even though the hours indicate they’re open. Today, the open sign was in the window, but door was locked and lights were off. Very disappointing since I live out of state and Brueggers is a treat.
Parking: The lot is barely used at the Brueggers end.
I believe he is a manager because he has a black shirt. I think he is the best. He is cheery and wants you to be satisfied. I go there just for him.