Brewdog Upminster

Been here a few times now and I will definitely be coming back. Lily who served us was so helpful & friendly, 5 stars are just for her service alone. Food was really good. It’s a lively busy place and staff are waiting on a lot of tables. Full credit to them, they manage it really well.

Service terrible , trying to do wings waiting over 30 min for wings between so could do as much as you can eat as kitchen was going to close

Food & atmosphere fab. Service today was sadly very very poor. 50 min wait for 2 cold desserts. Hot food ,starters & mains delivered within 30mins then the long wait .

Always a great night.. The staff are so friendly and the atmosphere is so welcoming. The roof top bar is a great venue on a warm evening. I always feel like family when I go in.. My go to place for a catch up with old friends a pre drink before clubbing or a sneaky lunch

What a disappointment waited 50mins for the food. the whole food was oily, chicken was overcooked, onion rings were dripping in oil have to send them back, didn’t get no refund or apology. Poor hospitality overall worse experience ever.

Great night out with friends. Wings Wednesday! Only 3 types of wings though

Great beers helpful staff cool vibe

Beautiful place I can call my local, one downer, I lifted my hand to to get the attention (didn't kicled my fingers) to ask a question about the comedy night they are doing, but one of the staff put me down straight away saying "You never do that to the bar staff!!" Where did I go wrong? I'm never the person to complain but the the way I was treated it was almost personal. I'm sorry and I understand it was busy but come on!!

1st time visit, restaurant was freezing cold (maybe the air con was blowing directly at our table) Main complaint was that ALL CHICKEN BURGERS ARE MADE FROM THIGH MEAT! This is not written on the menu any where. In fact a manager told us we should scan the allergy advice to find out what the burgers were made of! On scanning this it does not even say what chicken is used. Some of it was inedible and felt like gristle and the look of it turned my stomach! At no point were we told to scan a qr code for ingredients nor after booking the table with kids eat free were we told to choose of the kids section and not the kids hoppy meal. If you can advertise the nacho chicken burger as thigh meat then you should advertise ALL chicken burgers as thigh meat!