Not pleasant. Old and cold. I waited long enough for fresh food. I am truly disappointed in the quality, presentation, temperature, and flavor of this meal. Photo of fries is after eating 1 lone fry...this is the quantity I received
The manager, or assistant manager, with dreads, has the best customer service. Also, best Sunday I've ever had.
Excellent Store where you can get Any kind of Food Especially Dairy Products. Alright
Big country breakfast was delicious & for just $5 and all that food... fantastic deal! However, when I went through the drive thru...the women was so rude!! Didn't say hello, didn't say a word too me! I said thank you and she didn't say anything! Basically threw the food at me and slammed the door behind her! She looked like she was miserable & as if she hated the world and what she was doing! Worse thing of all, she was a manager...she should be a role model...NOT what I saw! What a darn shame!
I came through the drive-thru on Christmas Eve 2023 for a last minute meal before I tucked in for the next few days. Unfortunately, my french fries were not stale and unedible. So, I returned on December 26th to speak with the manager about getting a meal replacement. Stephen, the assistant manager, was more than happy to take care of me as a customer. He wanted me to be satisfied and come back to his store, #138 on Memorial in Tulsa, Oklahoma. He personally cooked my replacement meal himself and was more than accommodating. Thanks to him, I will definitely be returning to Braum's at this location. A fresh, hot meal especially these days with the inflated prices is very important to me as a customer. Thank you for giving me great customer service Stephen! Highly recommend!