Brü Coffee and Gelato Cardiff

Went in and ordered a cookie dough and cheescake to eat in at 10:10pm. Shop closes at 11pm. Leaving at 10:35pm and went to order a bubblegum milkshake to take away. The male worker started giving me a sob story how busy there were and they had to put away the milkshake machine Lols. Then after kicking up a fuss the lady came and offered an Oreo and Vanilla milkshake because those ice cream tubs were still out and not put away. Proper lazy amatuer tactics by the workers to finish early. Why starting putting the ice cream that early and the milkshake blender is just a container. Owner should address this and tell staff not to shut menus items too early. Wont be going again and warning others on Facebook and Instagram

I arrived at the store at 10.10pm waiting to be served. At the till they said everything has been turned off apart from the cakes even though the closing time is at 11pm. I was looking forward to this new menu but was disappointed. I'm not one to leave bad reviews but the owner should be aware of this as I don't think he is aware of the staff switching off the machines so early.

Nice place and tasty ice cream

Always great quality food and drink, highly recommend!

Cheesecake covered with chocolate syrup that forms a mold is a heavenly choice! Tuna melt toasties were really good. Velvet cheesecake was amazing. Very friendly and professional staff.

Came here around 11pm since I fancied a coffee after a show at Utilita or whatever the arena is called this week, and it was great all around. Aside from the fact that it's amazing to have a café that's open so late, the coffee was really good, the staff were lovely, and the dessert was delicious. I'd love to come again during the day to try their food menu. Dietary restrictions: They have plenty of dairy free options for the drinks.

Not enough staff and overpriced.