Boiling Point

I'm incredibly disappointed with the service at this specific location. Upon arrival, despite there being no tables larger than five people ahead of us, the restaurant allowed a party of 13 to jump the queue. But in the mean time, table number 46 being seated before table 39(the party of 13) despite being after #39 in the queue. The ticket system was chaotic, with no indication on the screen of any tables larger than two people when we signed up, but the server keeps saying the big party shows from their back end system. After waiting for over an hour on a Wednesday evening, not only did the management fail to apologize, but server Krystal displayed rude behavior and eye-rolling us when we questioned. And finally, we ordered LESS SUGAR for boba tea that’s 25-30% sugar when we used to dine in here. They made 70% for us and saying they do NOT offer less sugar.- 50% is the lowest sugar level. Unbelievable Overall, the experience was unacceptable, and I would not recommend dining here. Avoid this location, the Chinatown one is much much better and more spacious.

The server whose name is Danwei was disrespectful and passive aggressive toward customers. He subtly belittled customers under the guise of conversing with a colleague, loud enough for them to overhear. This gave us an unwelcome and disappointing experience at Boiling Point.

Best place to warm up on a cold winters day

台灣人觀光來吃吃看有名的沸點 覺得份量還不錯 咖哩湯跟台灣的口味差不多 可是放太多丸子還有甜不辣 似乎這不是火鍋一定會出現的 但總體來說雖然等很久 但也還算不差 能吃到接近台灣口味的味道 還是令人感動 但唯一的遺憾是 服務生都是中國人 但主打台灣火鍋 或許會讓人誤會⋯

prepare for 2 hours wait if you have large party. By large I mean party of 4 cause they don’t even call by party size. One person can take 4 people table