Body Energy Club: Burnaby @ Highgate Village Shopping Centre

I visited this location this morning and ordered the ‘Strawberry Bae’ but unfortunately it did not look and taste as expected, which was disappointing considering the fact that I paid $13 for it.. when the employee placed it out and told me it was ready, I noticed it didn’t look normal because I get it all the time. Upon asking him about the yogurt, he advised they were out. He also put a small little cup full of extra smoothie beside it without context. I just assumed it was left over and let him know I didn’t need it. It would’ve been considerate to let the customer know that you’re out of one of the ingredients as it changes the taste. I’m not sure if he thought I wouldn’t notice.. My smoothie also felt lighter and while I was drinking it I realized it was super foamy which makes sense why he had placed extra on the counter, I was given majority foam in my actual cup lol. Honestly felt like I wasted my money for a poorly made expensive smoothie. You should let your customers know if you’re out of some ingredients prior to making or even when you discover it rather than giving them the smoothie and disappointing them then.

The service is better than Brentwood, so I always come here

My son loves the açaí bowl!

Surprised to see a smoothie place in a vitamin store! They had only smoothies that day, no bowls. Ordered a chocolate keto smoothie, and it was okay, not too delicious.

Great smoothies or smoothie bowls here. Too many to choose from! High protein, vegan or keto options. Lots of vitamins and supplements —some high quality products too. Need to be careful who you ask for advice since not everyone is knowledgeable. I dealt with the manager/ supervisor once who was very informative. All staff is very patient and kind though. When you buy a product for $25+ you get half off a smoothie!!!! So worth it.

I like the service