Drink tasted horrible. Service was just as bad.
The drinks are amazing. The boba is delicious. However, there should be a manager or an ADULT running the stand. There were 3 kids in the back and the short Asian one paid NO ATTENTION to the customers. She asked me to hold on while I was taking an order, so she could continue her gossip with her coworker. She FINALLY took our order, handed my change to me in silence with no smile, and then under her breath said “Have a good day”. Then while my bf and I waited for our drinks, I watched her crouch to the floor, talk to the girls making our drinks and proceed to go on her phone. Meanwhile ANOTHER couple was waiting for their order to be taken while she’s crouching on the floor. After 3mins, she got up off the ground and gave them the same treatment my boyfriend and I got.
How do they run out of Boba on a Saturday???
Solid boba concoctions. Convenient location. Long wait as you watch two idle, sullen teens (complete with red & purple died hair) watch the rockstar kid do literally all the work. 5-star kid, would be a 1-star place without him.
Staff ignored me when i put in order, they seemed too annoyed/bothered so I left. Worst customer service
My daughter and I have been coming here every weekend for about a year and we still consistently get the same drinks and love them just the same I highly recommend the snow bunny over ice with mango gobi and my daughter loves the love potion over ice with strawberry gobi I’ve tried other ones but those are the best 2 drinks on the menu hands down. Fruity, sweet, creamy, and delicious and they always do an amazing job making them So smooth And creamy thank you so much for doing what you do! These are our favorite drinks every and they are always amazing
I have been to another Boba Tea Company location that was good. This one is not. It's placed in a very awkward location in the mall that is a thoroughfare for mallgoers. The line is very long but because of how the place is situated the line has to go sideways and block the menu which is a little complicated so you need to be able to look it over. We decided to try it again anyway and just look at the menu online first. I wanted a coffee boba drink because I was tired. We waited a very long time in line and at the front of the line not having our order taken. After giving our order we waited a bit more then they called us up to tell us they were out of coffee and what else did I want. Sad face. The coffee had really been the whole point. Wish they could've let everyone know in advance they were running low so people wouldn't have to wait for nothing. So I picked some thing I really didn't want and they didn't refund me or give me a coupon or anything. Definitely going back to the other boba place nearby, not in the mall instead
really good gelato, Giza has really great customer service, 100% recommend