Ratings of Bob Evans

google
Google
4.2
(1,451 Reviews)
yelp
Yelp
3.5
(35 Reviews)

Happy Hours & Specials

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Location & Hours

Casual chain started on an Ohio farm & known for hearty family-style meals & a country vibe.

2801 Boones Creek Rd
Johnson City, TN 37615
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 9:00 PM
Sunday
7:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
Server was wonderful, but the food was subpar. Most likely not visit again anytime soon.
google
Feb 2024
Great service, average buffet tasting food. Chopped steak was very tough.
google
Feb 2024
Great place and atmosphere, wonderful staff, and delicious food. I recommend.
google
Jan 2024
What more us there to say other than the blueberry pancakes were incredible...OM gosh . More affordable than I had thought and incredibly good food.
google
Jan 2024
What is their bad to say about this place...? Finger licking good
google
Jan 2024
At a recent visit, we were surprised by the service, the time to get our food and the background noise from staff. We normally always have really good quick service. I wouldn't take the time to comment if it hadn't been for a few factors. When we arrived there were 3 other tables finishing up their food, so everything was quite and not busy. We arrived at 5 minutes until the hour and the server came out to ask about our drinks ,returned to get our order with our drinks. We asked for our bread to come out right away while we waited. The waitress looked like went to go get our bread but then never came back as started talking with the other staff members. There were 4 other staff members in the waitress area, (1 appeared to have been the manager (hard to tell as dressed in street clothes without a name tag). Maybe 5-10 minutes had passed and another patron came to eat, they ordered immediately and their food was on their table in under 4 minutes. Their waitress looked at us two times but never once mentioned to anyone about why we hadn't gotten our food nor asked us if we had ordered. By this point we had been waiting about 15 minutes, still no sight of our food or our waitress. During this time, all the other staff were talking, laughing and cutting up very loudly and not paying any attention to the tables with guests. All awhile I was about to have a medical event due to needing food, hence why I didn't go try and find our waitress and asked for the bread immediately. My guest eating with me is handicap and couldn't go. Finally at 17 minutes past the hour the "manager" saw me looking his way and he glanced at our table and asked the others, did table 42 ever get their order? He looked up at the cooking menu and saw nothing, he asked the others who our server was. He couldn't find her and ended up having to page her. I heard him ask her about our order, there wasn't much said, she came out and sat down our bread and said it shouldn't be much longer and quickly walked away before we even had a chance to say anything. Three minutes later, our food was brought out, without any kind of apology for her forgetting to put our order in and our 20-25 minute wait in an empty restaurant. Once again she walked away before we had time to say anything. I also noticed as soon as the "manager" realized our order was never put in, he conventionally disappeared instead of coming out to take accountability and apologize for our long wait like managers would at other restaurants. He left for the day before we finished so never came by to address this situation properly. The waitress never came back to refill our drinks or to see if we needed anything. My guest was still eating and I noticed that our waitress was getting her food to go and had her coat on as she was waiting for us to leave, but we were not finished. What happened next is what really burned me up and disappointed me about the staff and management who have waited on us before, so know we take longer than most patrons. My guest is special needs and has difficultly with eating. So to hear our waitress and the other waitress make a comment about us taking so long while laughing saying we were eating slow on purpose really IRKED me!! at the level of disrespect on their part, plus the fact we were forgotten about to begin with and not a single apology from anyone nor to discount our meal. I wasn't planning to leave her a tip due to all of this but it was obvious that is what she was waiting on. When we checked out I said something to the cashier, her only response was "you should have told us"...I explained why I didn't and that it wasn't my responsibility, it was the waitress and manager. Still no apology or discount on our meal as she rang us up. Our bill showed that the order was placed at 18 minutes past the hour..... Very Disappointed to say the least in how they all chose to behave and handle the situation!

Frequently Asked Questions

What is Bob Evans' rating?
Bob Evans is rated an average of 4.2/5 stars across various online platforms.