This was our second visit here, totally different from our first!! Sadly won't be returning, food is average at best, service is absolutely shocking, and waited around 30 mins for drinks order.....which arrived after food had been served!!! We also had a child with a nut allergy with us, which was noted by the staff when entering the restaurant. Luckily we questioned the desert she had ordered, just to be extra cautious.....and yes it had possibility of containing nuts!!! Utterly shocking, young waitress was very apologetic, but sorry, this is not acceptable!! Lovely restaurant, but run by young inexperienced, moody teenagers, that clearly don't want to be there. Would rate zero if it was possible.
Very comfortable restaurant with huge menu choice and excellent value for money.plus staff look after you
Reviewed yesterday SO DISABLED FRIENDLY! From the smooth car park to the large ramp entrance both fantastic when pushing a wheelchair before you even enter the restaurant. The very spacious well equipped disabled toilet was both spotless and beautifully presented. This is the most disabled friendly restaurant I have visited. The good friends with great food and service finished off a fantastic lunch.
Cannot say enough good things about this restaurant. From start to finish, it was fantastic. As someone with food allergies, I struggle to find places that have as much variety as here did. Not only that, but they were willing to make any and all changes should I need them. The staff were really friendly and the service was some of the best I have seen. The food was amazing and there wasn't a long wait for it either. Myself, husband and son, cleared our plates. The restaurant itself was lovely, the table was spotless and perfectly presented. One of the best dining experiences we've had. If I could give more stars I would. If we are ever back in Falkirk we will definitely be back. Dietary restrictions: Fantastic variety available and was happy to make more amendments if needed to ensure customer satisfaction Kid-friendliness: Kids menu with colouring in pencils. Really good with kids
Sunday breakfast with friends. Food was tasty but not very well presented, we found a piece of blue plastic in one of our meals. Items from all of our breakfasts were missing and had to be requested separately. Service was incredibly slow and seemed they forgot about us. Overall we won't be rushing back, we hadn't been a while and was looking forward to it but unfortunately we believe the poor standard of service and finishing touches are still the same as the past.
Lovely decor with a nice friendly atmosphere. The service and food is first class. Staff are wonderful Wheelchair accessibility: On ground floor level with no steps to access the building