This place is horrible super understaffed, if it wasn’t for that Cashier girl Achanti, I would’ve cancelled my membership, I waited for an hour because she was the only cashier. They need to hire more employees that work.
Bjs itself I love shopping. Deals are great most times. But I dread the customer service everytime I have to go.
Cashier was rude made us load our cart with no help did Not talk spent 450 did not even get a thank you not coming back cashier 539864
This BJ’s has horrible customer service! I made an online delivery order because I was sick. They took the money from my account but I never received my groceries!! I called customer service for four hours and no one answered! One time I called and someone hung up on me! DO NOT use them for delivery orders!!
Can’t even answer the phone! They hung 5 times, every department. I had one question about a membership before I went in.
Update as I’m typing this!! They answered and just have me on the phone listening to the background noises. Meat department, member services, every department! What the heck sense does it make to have a phone number listed because they don’t answer!
El peor de las anarquías lo tiene la tienda por estás mal situada esa estación de servicio el día de hoy estaba todo trancado toman las calles que desatres
Only shop here because it's close to my job. Selection sucks, not enough membership customer service, gave me unripe bananas in my order, bakery items are terrible, etc etc etc etc.