Quite enjoyed the food, but not like it use to be when it first opened in Beckton sides
Food was really tasty! Wings were probably the best thing I had from here. The ice cream was also very nice Thanks for the kind service and food!
The Big Moe’s in Ilford since opening as been nothing but a big NO GO place. I used to go to the one in Beckton before closing and it was absolutely amazing, from staff to the food, and this one in Ilford is a big NO. I haven’t been there in almost a year since my last experience and will definitely not return. My son’s food was an hour late, and it was only a burger, whenever I kept asking for updates they would look at the screen and state that I haven’t ordered it, when they did find the order they took even longer to get the burger out as they preferred to prioritise orders that were made way after mine. The burger was definitely made out of “anger” and with no patience at all. The whole food that I had (a total of around £95 for the whole family) was the biggest waste of money. Not to mention that at the end they wanted to charge me service charge fees and I demanded for the charge to be removed. I definitely wasn’t expecting a complementary drink or anything really but at least an “ apology for the delay and confusion with the order” kmt.
Overpriced & terrible service!
Lovely 50's restaurant, good service, great burgers, very tasty,great chips and lovely flavour to the cola.nice and clean to..and good value as well.
Food was very good, though the brisket burger was a tad cold. Warm enough to eat but not hot like the rest of the food. Service was quite bad but that was due to having only 2 members of staff waiting every single table in the restaurant which was very busy at iftar. Would go again, but just not in Ramadan.
I went for dinner with my mother once again today at Big Moe's in Ilford. We absolutely love coming here. The staff are amazing. Their service is so wonderful, professional and friendly that I took their names because I wanted to say thank you especially to Ayesha and Shuvo for the best service we've had. We keep coming back because of their service and the fantastic food. The chefs are great, the food is delicious. We HIGHLY recommend this restaurant. It is a fantastic place for friends, families, kids, couples and colleagues, ALL ages, that's rare.
DONT ORDER FROM HERE, they are liars with their buy one get one free offers. They only send one and then Uber eats only refund you partially, all a big scam!
As a previous food business owner there are certain things an establishment should excel at right off the bat. Firstly, the staff must be well presented, friendly, and attentive. Tables clean and ready for guests. Next, food must live up the claims on the menu and arrive reasonably on time. Food must be hot and absolutely tasty! I taste the chips first, if they have a clean taste and not over cooked in rancid oil, this earns my respect immediately. Burgers were juicy and very satisfying! Brisket and ribs - melt in the mouth. Ingenious promo to raise money for a great cause too! I’m absolutely delighted to have dined here with my family and have pledged to return again, and again. Thank you Big Moe’s Ilford!
My family and I are regulars! Love the food. Something for everyone.