I've been eating at Bento for years. I've also ordered delivery many times. This has never happened before. I tried to order a small poke bowl and this time it came in the smallest box I've ever seen. I called the restaurant and was told the size changed but the portions were the same. 2 tiny slices of cucumber and a scoop of rice are not what I have received in the past. An offer of a refund would have been nice but no. Very disappointed.
It's a bit of disjointed experience. 25min wait for takeout of a poke bowl and a sushi roll, while I watch others who came in after me order for dine in and get their food within 10minutes is absurd. The sushi roll was about $18 for a lot of cucumber in a tiny roll with maybe a garnish level of fish. Skip their rolls and save your money. The poke was decent. Could use more fish, but it was filling. It filled my stomach and at the price they charged it probably filled someone's pocket. It's a fine experience if you are stuck in that shopping center and want to have some mediocre sushi or poke, but do not come out for it like I made the mistake of doing.
They accepted a take out order that we had placed. When we came to pick it up, they said they were not going to make the order and refused to issue a refund. Would not recommend coming to this location. Horribly organized restaraunt and incompetent staff. If they couldn't place the order, they should have never accepted it.
Ordered pick up from here. Showed up at the estimated ready by time, had to wait an additional 15 minutes. Food is really good, but if you estimate a specific time for the food to be ready, its nice to have it ready within 5min of that time. Also the sit down area is not the cleanest looking place to eat.
We eat here every time we go into ORL from Flagler Bch. Love this food!!! I always get the hibachi bowl w steak its so delicious and my wife the Thai expert loves the Pad Thai Chicken. I tried hers today it was TO DIE FOR! I added spring rolls, veggie..they were killer. Oh and it was super clean.
Food was okay and service was fine but a 20% tip was applied by the cashier taking away my ability and the customers around me to select something, I could see the tip window display and disappear. I will probably never go back but if I do there will be a 0% tip, seems like a violation of consumer protection laws to me.
Food bland nothing was seasoning on it need a refund lo mein bland shrimp bland noodles bland wok fried rice super bland
I had to wait 45 min to get my lunch, this place is crazy
My name is Ingreli A, place an order on Uber Eats today. I applied the BOGO promotion for Mex Rolls and Chicken Teriyaki Rice and the order arrived at my house incomplete. We don't have time now to ask again. The bag arrived open, without security, it could be the Driver or it could be the Restaurant. The Delivery service in this location is bad, it is not safe and if you do not want to waste your time, do not order food in this location.
I ordered takeout from Bento to try something different. I enjoyed eating the Mt. Fuji sushi rolls, Volcano sushi rolls, and the Wok fried rice. Every meal or drink I have ordered has been prepared fresh. The staff is welcoming and show upstanding customer service. I look forward to an in restaurant experience soon. Thank you and keep up the good work, it is appreciated!
Muy rico lugar de comida japonesa, muy buena atención y servicio, lo recomiendo ampliamente
这间餐厅是我前所未有遇到的最差餐厅之一,我在Uber eat看到搞活动买一送一,但送餐到达时却没有送一,打电话到餐厅投诉却把责任推到平台。除了不诚实,价格高,食物还超难食,连最基本的餐具配送都没有。
Scam, food is terrible, don't order here, scammers