The employees at this Ben's are the best! The only reason I couldn't give 5 stars is because you never know when they're open *update* The employees have changed and come off as being annoyed. They also never have almond milk. My 4 stars have dropped to 2!
The service is good here. The location is clean and public restrooms. The staff was professional and friendly. Sign up for the birthday club for a free small scoop. The seven layer bar ice cream was not that great. I’m sure the other flavors are good. Seven out of ten recommend. Parking: Big paid parking garage or meter street parking if you can find one
Great spot to grab some ice cream at the Galleria. Friendly & fast service. The cookies and cream milkshake was 10/10.
Two years in a row this place has gone above and beyond for my son's birthday ice cream cakes, having them ready early. I heard on the phone today that it was the manager that made this happen--appreciated SO much! Thank you!
Reply to owner's response: So you allow dogs in a food establishment against health code to roam around freely in your store and you're scared to ask a customer to take their dog outside? You must be joking. Allowing dogs inside already is bad enough but allowing a customers two big dogs to roam freely around the store with no leash while the dog's owner plays on their phone is even worse. Never going back here.
Our normal go-to for ice cream cakes is Baskin Robbins... just because that's what we're used to. For my husband's 40th I decided to go for B&J because we always eat their ice cream at home. It was a huuuuuuuuge hit. Every single person commented on how good it was. It was fun to watch everyone try to guess the flavors (Golden blondie and tonight dough). There were no leftovers. Ever drop of the half sheet was consumed. Will definitely remember this for next time we need an ice cream cake!
Should have at least put a time when you would be back. Did not pay for parking to just stand around not knowing when someone might be back from break to serve ice cream ... Update based on the response. It was two pretty unfriendly ladies working, did they both need to use the restroom at the same time? I saw them come back from this break laughing and giggling. If it was a restroom break maybe one could have went and the other could have managed the store.