This place is run like a circus. This is my first & last time getting their food. People went for a birthday dinner & wanted to go food for others at home. They bring it home & we’re missing a paid for calzone. The restaurant drives it out to the house (since they were in the wrong) & they took it upon themselves to put meatballs in the calzone! This is After we called hours earlier to confirm How they make them!!! SO UNSATISFIED with their GARBAGE SERVICE. Save your money & GO ELSEWHERE
We visited about a month ago, sat at the bar (arrived at 5:10 - only my husband, myself, and one other at the bar the entire 1.5 hr we were there). Yesterday we were advised that there is NEVER an open seat at the bar. (?)... We had a male seat us, take and deliver our wine (Asked us for our drink order before I even sat my purse down - I had to ask if they had a wine list! He also tried to take our food order right away as well (again - it was our 2nd visit - not familiar w/menu). About 10 min later a girl is at our table - no 'Hello', not one pleasantly, only 'are you ready to order?' It/she was bordering on the rude side... She NEVER ONE TIME asked how our grk Sal was (the bowl was put on table - had to ask for plates so we could share (after I told girl when ordering, we were splitting, we would need plates) - only got one plate. -- really? Not raised in a barn (and, yes, we love farms). NEVER ONCE DID SHE ASK IF WE NEEDED ANYTHING. We told girl we had been once, had a good pizza, will do it again. We BOTH asked for pizza to be crispy - she took order (we arrived at 5:05-ish, we rc'd pizza about 50 min later. The toppings - VERY GOOD (sauce, meat, - all flavored just right). The crust was like a crepe - not one bit of 'crisp' except at the rims of the crust) We ordered a large on the premise, the pizza would be crisp, edible and we could take it with us... I ate one piece - toppings only. My husband ate 2 - he said to make them not feel bad- I told him it was obvious they don't care -- the pizza sat and sat - server walked past 9 times going to other tables (she did ask how pizza was less than 60 Sec after it was delivered - I had to advise her - while pointing to the pizza that we hadn't had a chance to taste - she said she would check back). Server checked back when we had a LARGE pizza w/3 pieces missing - one of them rolled like a crepe - in the hopes server would CARE enough to ask what was wrong - & we were talking w/host advising pizza was NOT what we asked for... - this is ONLY time she stopped. She has NO CLUE on professionalism. The host hmmd and hawed then offered to make us another- I said we had been there over 50 min waiting now and not interested in staying the night... HORRIBLE. - girl said, "I wrote 'crispy' on ticket"... I just looked at her - she just walked off - honestly, this was a ridiculous excuse for dinner out. AND, OH MY GOD!! - pepper grinders, fresh parm 5his would be nice - (think Italian & 2024 maybe). & PLEASE, PLEASE, CLEAN YOUR INSIDE FRONT DOOR a good painting might be in order for the kick plate area and where your GUESTS put their hands to leave - it is disgusting!! Just look at it, --and we were sitting in a dimly lit room - GROSS! Is the rest of the restaurant like this - door lends us to think so... you should be proud enough of your business to at least clean your front door. Sad, we enjoyed the 1st visit (pizza was on crispier side - bartender actually carried on small conversation, made sure food was good). Not even close this trip. The host did take the toppings off the crust while he mumbled about the police being outside... From one restaurant manager to another - dude, pay attention - please...
Amel was amazing! Professional and extremely hospitable. I was scrambling to find catering for my husband’s birthday party and Bella Vita did not disappoint!! We ordered pizzas and salad. I recommend the house dressing as that was highly complimented on! Everything was made fresh and tasted delicious!