Baskin-Robbins

Absolutely horrible place. This place should shut down I’ve been calling for two days and they do not answer their phone. And then you get to this ice cream store and they barely have any ice cream. I asked the lady behind the counter about a polar pizza she didn’t know what I was talking about even though she was literally standing next to a picture of one. Please just close your doors and let somebody who wants to run a Baskin-Robbins come in here.

Nice and clean

Only ice cream and shakes...shouldn't have the company name in my opinion. If you buy a chain please keep up the standards.

I bought pre packed ice cream for the first time from this location, 2 quarts. It was obvious when I got it home (I live 3 minutes away) that it had melted and been refrozen prior to me purchasing it. The product was full of ice crystals and frostbite/freezer burn. When attempting to return it the staff person insisted it couldn’t be returned because “it wasn’t theirs”, despite the receipt I showed her, asserting that because it was pre-packed from Baskin Robbins it was not the store’s responsibility. She refused to give the corporate return policy, and insisted she was closing so I had to leave. When asked the closing time she said 8, it was 7:32. She went on to ignore me and serve other customers and said “You refuse to understand so I can’t help you”. The ignorance of this small business owner shows the greed and lack of respect for the source of their income. At this point, I will make the corporate complaint process my next step. Beware of local businesses like this who sell bad products and refuse to stand by the quality, then play ignorant to basic customer rights and service.

One person working there, couldn't understand us and we couldn't and we couldn't understand him. Only 12 flavors of ice cream. Ice cream served was old and tasted bad, three of us threw it away. I drank the small shake, but had terrible gas all night into the morning. Won't visit this location ever again.

Ordered a hot fudge sundae, this guy served burned, sorched, hot fudge. There is no way he did not know, you could smelled it. Shame on him.