went in, asked the child at the desk for a pint of ice cream. he looked at me like i had 3 heads and then eventually understood what i was asking and said “i don’t know how to give you that” ??? you don’t know how to scoop ice cream into a container? please teach your employees how to do their job.
I ordered my daughter's birthday cake online two days before her birthday and went to pick-up at the right time from this store. However, there was no cake or store workers! The people who was watching(?) the store just told me that they could not do anything nor give me refund. I had my daughter choose her favorite flavor and design for the first time instead of giving her a gift, because that was what she wanted. But that plan was totally ruined and I would never ever order anything from Baskin Robbins again. It was the worst experience I have ever had for my children's birthday. I still have not gotten my money back. I called them but only if I can come to the store in the morning their manager can do that but I am working in the morning 7 days a week so I cannot go there. I would not give them even one star.
Has maybe a quarter of the flavors shown online. Didn't have lids or a drink carrier to hold them