Baskin-Robbins

Walked in on one of the owners yelling at an employee until she was visibly crying. “Family friendly” yeah right. I will never support a business that treats their staff this way.

For our holiday dinner peppermint ice was on the menu. Baskin-Robbins did not let us down! It was delicious, nicely balanced, with chips of peppermint swirled in. What a treat! But even better and more nostalgic was the Black Walnut. So rich and filled with black walnuts. I left with two large containers instead of one. Staff was very accommodating despite being very busy. Now that I have a punch card for ice cream.....you know the rest of the story.

Thank you CHEALSEA! for being so accommodating and sweet!! Appreciate you very much!

I hate to leave a bad review but feel that it’s necessary. Went in when no one was in there except the owner working. (I know he is the owner as we’ve been going here for years and already experienced weird things before) asked for a clown sundae and was told by him “no, we don’t have the employees to make those anymore”. I asked if anything similar could be made and was told “no, but if I could it would take me several hours.” So I asked about a sundae and he looked at me and just shook his head no. He proceeded to walk into the back and sit on the floor. He said “Well, it’s time for me to eat my lunch”. As he sat down on the dirty floor and rummaged thru a paper sack I left the store confused and annoyed. I just really don’t understand how he stays in business!

The young man and woman who work late are super friendly and nice

Isaac’s the man and the gal working tonight was also awesome!

Went this afternoon and ended up leaving with no ice cream. When we arrived there was a couple having their order filled, and there were 2 employees. We were not acknowledged, no hello or be right with you. Stood there for 7 minutes when a third employee came in and got his smock on. Still no one even bothered to say anything. After 10 minutes we left.

Always such a long wait. Older guy is super super slow.. he also told us last visit that he was going to help the other employee with an online order so we have to wait.... don't think that's how a business should work.....it should be one do online and one do in-store....I don't think I'll be back.

Line was all the way outside the door and there is only 1 person helping with the order, while the other 2 is doing nothing. By the time it's our turn to order. The lady all of a sudden started washing dishes. Having us wait another 10 mins for her to finish the dishes.