Baskin-Robbins

Most of the case was not labeled for flavors. The worker couldn't even tell which was which because it wasn't labeled on their side either. I ended up with coconut with pecans instead of pralines and cream. The case is so frosted over she could barely see the ice cream gallons closest to her side. My ice cream had a frost layer like it was freezer burnt.

Walked in at 7:39 on Sept 4th. 2 workers behind the counter. Unknown number of workers in the back. Stood there waiting for help. All workers laughing and talking. Workers did not address us or ask if we needed help! Won't ever be back again! Tried to find the name of the owner or manager on the website. He or she was a no show as well.

Nothing advertised was available so I ended up getting two scoops in the only cone they had which was the smallest waffle cone you've ever seen. They proceeded to put two tablespoons of ice cream in it and charged $5. They said that they were under new management and that they had not been trained or taught how to do any of it. I will find a different ice cream shop

Slow and ice cream can sometimes be “stale” ie old, but they do have great birthday cake designs and who doesn’t love and ice cream cake.

I really wish zero stars was an option, i Had to jump through flaming hoops to get my money returned because no one has any clue on what’s going on here. Customer service was beyond sub par, will never order from them again

The service was horrible. Two people working and neither of them knew what they were doing.

I had a great experience getting ice cream here with my boyfriend on such a warm day! All the employees were very patient and nice.