Baskin-Robbins

Tried to get some ice cream, but after 10 mins waiting with only one person being served before me, I gave up! Too bad there is such bad customer service. The people before me wanted a mango smoothie, and the kid tried to give them strawberry instead. Then when the customer said she really wanted mango, he said, “ok, then I have to go in back!” He came back with a box full of mango. Of course there were other workers around, but apparently only one serves ice cream? Imagine if the place is crowded.

They didn’t wear any gloves serving my ice cream :( no labels either

The workers closed place at 9:45pm. The sign says 10:00pm. The worker when I knocked ran away so I could not take a picture of them. Owner of franchise, if you care to address this customer service issue and make it right, leave your name and number in reply. I am running into more workers trying to cheat their employers by closing 10-30 minutes early.

I placed an order on Uber eats, I was called and informed BR didnt have any of the flavors selected. They were asking Uber driver to cancel the order because they didnt want to take responsibility. After numerous attempts I was sent Chocolate and Strawberry. The only 2 flavors available. Terrible customer service. Terrible, terrible, terrible.

Worst service ever! After getting ice cream there, they wouldn’t give us a cup of water. They wanted to charge us $1 for the water. This was on Nov. 13 at around 9pm. We will never be back to this location.

Very friendly, clean, great ice cream.

I ordered an ice cream cake for my husband’s bday and it was absolutely delicious! This is the first time we barely had leftovers after a bday! Everyone got seconds😋 I picked the Disney’s Cars theme and my kids loved it!

Great staff and location. They're fast, friendly, and always courteous. Ice crean and coffee is always great. Metered Parking in front of location however, a parking garage is a half a block away.

Awful, terrible client service. The attendant was extremely rude, there are no other words. He kept talking on top of me on the phone and just didn't let me speak to finish an extremely short sentence. If the cake was for me I would have canceled it, but it was for my son's birthday and I didn't not want to ruin it. The call was today, 1/14, at 9:25 am.

One of the best 🍨

There was a piece of mole or whatever that black stuff in my croissant never ordering from here again 👎🏽

Great flavors 👌.

Just stopped in for a sweet treat with my sweeties! I got the smoothie.

Missed this! Finally :)

The poorest excuse for a banana split, it's a classic and it's pretty easy, neapolitan, from toppings, and whip cream, obviously a banana, preferably a fresh one, but I have to even ask for whipped cream.