It’s ok. The customer service sucks, the store needs renovation, they run out of flavors and toppings most days, but if you don’t care about those things you can grab some quick ice cream to go if they’re open. If you know this location, then you know, it kind of is just an accepted normal at this location unfortunately.
Good ice cream, wild behavior
Hey! Why do this place close at 8pm. I am having a terrible day because why can’t she open the door to give us ice cream .
I visited for a chocolate shake, malted and received the worst ever Basking Robing shake from all the stores I visited in the USA. The employee was diligent, but it’s obvious, he was not properly trained to deliver the quality of shake for this brand. It suggested not ordering shakes here…
30 minutes before closing and got turned away. Not the first time. But definitely will be the last time
This location deserves to be shut down or the corporation has to act and change the stuff or owners,one day I went 5 minutes before they close and a nice guy served me nicely and perfectly,but yesterday I got there 15 minutes before closing and the door was closed already open light is off but they were two young girls there I was with another customer who she got surprised too.then I think their manager came in white car with her dog and opened the store but not for business just to get the girls I think.this place is not customer service friendly they deserve a boycott or complain at the corporation
apparently someone has had a bad night. counter help was rude and slammed things around. they were overwhelmed with customers and she was rude to everyone.
I hate this baskin robbins I never get what I ordered I always get 3 scoops of cookies and cream with extra cookie I never can get them cause apparently they are always out….time to start going to marble slab…..
This particular store location is a hit or miss customer service. They need to update their hours on Google because when you call the store to ask what time they close ? It us always 1 hour early than what is listed online. On our last visit, I was not impressed w/ them they gave me the bottom and corner of the ice cream, which ended up having like icicles in it. It was very disappointing and disgusting. That ice cream cost too much for them to cut corners that way. Not sure if we will return to this location or any really.
The young lady who fixed my ice cream should wear a hair net on there head, Because when she served me my two scoops her hair was hanging down all in the (ice cream) that's the only thing I didn't like..