Baskin Robbins

I love this place. Everyone is so nice and helpful

I came in at 9:30 on Sunday February 18th when the sign on door says 10 o’clock closing, the worker was extremely rude telling me she had too much to do to serve me and continued to shoe me away when there was also no one else in the store.

There were 2 flies inside of my daughter’s cone. We got the cone for free with a coupon so we didnt want to go all the way back. Disappointed.

I walked in at 9:05pm to get a milkshake and was told they do not make milkshakes after 8pm. Yet the store doesn’t close until 10pm.

I ordered a graduation cake for my daughter and they spelt her name WRONG!! When we ordered the cake we went over the spelling twice, with the manager, and it was correct on the order form. At the time of pickup it was not, no one in the store "could" fix it and I was told the cake decorator was in Bossier and to have it corrected we would have to come back. HELLO...it's a graduation cake, it's not like we can postpone the party!!! It's ridiculous I spent $80 on a cake I have to try and fix so my daughter isn't upset. If I could give zero stars I would!

Great staff and the ice cream is always fresh!!

I love this place . The beautiful souls that work here are just phenomenal. They treat us like family and I love them as if they are ❤️❤️❤️