So disappointed in the service. 2 times in a row we waited in the drive thru with for 5-10 minutes just to order our food. Watching the staff inside not helping us was very very frustrating...
Absolutely horrible service poor food and no ice for drinks. Definitely never going back
We live nearby and decided to give it a shot. My daughter got a burger and the bun had a spot of mould on it. We took a chance and decided to try again one rushed morning and to our dismay we got another moldy bun. This time I took pictures. Shame on you A&W. Never again!
MAKE SURE TO ASK FOR YOUR RECEIPT If I could give negative stars I would. Be sure to ask for your receipt because they definitely won’t give it to you, as that would uncover the fact the staff either cannot understand how to use the till, or they intentionally rip you off by punching in a meal as all separate items. Yes it’s only a few dollars, but also the principal. Plus, we waited 15 mins in drive thru for 3 burgers a regular fries and drink. Watched four cars pass through.
It was dark, cold and dreary, the employees eyes were weary. I ordered burgers, drinks and onion rings. I rolled up, paid and was given onion.... things. Raw wet panko assault. Where was the onion? The crispy? Onion rings- onion rings-- onion things union things
Good food, but so slow. And for the price, you could pretty much eat at a real restaurant. Waited over 10 minutes, nobody in front of us, before staff even acknowledged my presence.