I work night shift, one of few places that is open late. I understand it takes time late at night to make food. So before I even left my job site, i ordered online for speedy pick up. Drove 5 minutes, then still had to wait 15 minutes in the parking lot for a buddy burger combo. It's ridiculous really and disappointing. Not one other customer came around either. Just Terrible
Prices are way too high. Coupons on the app need improvement. Try offering a discount on an entire combo, not just a burger.
Check your bag when you go through drive-thru! This is the 3rd time this restaurant got my order wrong. Tried to call them & no answer. Then tried to call another location same thing, no answer. Wanted refund for fries I ordered & never got. BEWARE OF THIS LOCATION!
Pathetic customer service, may be because i am brown? Was kept waiting at the counter by the *supervisor* who was also serving as the order person at the time i went in precisely 5.45pm on feb 22,while ppl after me were addressed and even got their order before me. When she finally addressed me, she wouldnt even apologize for the strange behavior ofcourse. Never coming back here obviously
Ordered one thing of onion rings. Asked for chipotle dip go to with it, they say $0.50 additional lol. I gave the person at the window $5 and told him that clearly the owner is in need. In my opinion this practice is cheesy and very ghetto. Tip. When you respond to reviews, be genuine. Cutting and pasting a generic cookie cutter response is also just as bad. Think about it.
Very much a good example of what AW is. Love the dining area, always clean. No real complaints.