Auntie Ann's use to be my favorite until they discontinued garlic pretzels!!!!
Bad Customer Service “Rude”.
Great pretzels if your there at the right time! Plus there way to expensive $8 for salt,yeast,and flour and a pinch of sugar and a small smattering of butter! Also carbonated brown water! But they are really good!
They were confused about how I wanted my order in two separate bags. Two pretzel dogs and two regular pretzels in one bag and one pretzel dog and one regular pretzel in another bag. Pretzel dogs were a bit burnt.
Asked for a bucket of nuggets, they said they couldn't because they were about to close. It was 4:10pm and they don't close until 7pm. They also already had about 10 small cups of nuggets already made and just didn't want to think of a solution. Just lazy.
Horrible customer service, super slow. Told us we couldn't get a bucket of pretzels which was the advertised item. Kids standing around on their phone.
Over $3 for a pretzel & over $5 with a drink. Ridiculous IMO. Update..The above combination is now over $7 with a large drink.
Employee made fun of my husband's accent and then insisted he put a tip on his credit card or he wouldn't get him his drink. With this kind of service it will be the next food court place to die in Galleria Mall.