Auntie Anne's

The guy is rude and the system says it'll be done at a certain time and thats the time they start your order

Refused to honor app free bday pretzel. I was ordering more, but after that decided not to.

The woman working is consistently rude. I ordered a small beverage and asked for no ice. She said I had to pay for a medium since I got no ice rather than filling my cup less.

The lady at the front is always rude to me and my girlfriend. We come in at least once a week for the cinnamon pretzels and I always ask for a large and get a small when I ask if I can get a large she always tells me no they don’t sell any other size when they have 3 sizes advertised. The guy is nice sometimes but other times he can also be rude. I asked for pepperoni pretzels and he told me it would be awhile so I said okay nvm thank you and he started telling me to order different kinds and when I said no and asked him not to tell me what to buy he got upset and told me to just leave then. When I came back the same day a few hours later he was still rude and cocky and told me about time you come back for the pepperonis. They also get mad when I refuse to tip there were some occasions where they added the tip without asking us or even telling us. In all I think the place needs new ownership there is no reason the wieners or employees are this rude to everyone. They aren’t nice to one person and rude to others they are always rude and upset. No reason someone talks on their phone while handling my food and talking to other people when someone is ordering food

There should be an option for negative stars. The lady at the register was rude. Plus she's on her cellphone while handling food. The pretzel looked homemade as it was just thin and very oily. Save your money and go somewhere else.

BEST 👌 PRESTLELS

The amount of food in the cups in the display is not what you will get! I ordered the cinnamon pretzel nuggets and the employee shamelessly took 3 nuggets out of my cup before handing it to me. You’d think for paying $12, they’d be okay with sparing 3 nuggets but guess not.

Horrible service! The woman manager is so rude. She served us burnt pretzel bites and expired cheese. Refused to replace order and cussed us out when asking to fix it. Wouldn't suggest eating at this dirty place.

Very rude lady

Cooked to perfection. New dragonfruit drink was amazing.

Best pretzels. Customer service is great 😁

The lady that took my order was incredibly rude. As i’m waiting to pay, the card reader had not lighten up yet for me to insert my card. The lady screamed at me for not inserting my card in when the card reader clearly wasn’t ready for my card to be entered. I yelled at her for yelling at me and all she said was ‘ well you weren’t listening, how else am i supposed to get your attention ‘ while laughing at me. She didn’t say a thing to me before the card reader. Not to mention the place is filthy and gross. I’m certain the lady was picking her nose when we walked up too.

Shady. Charged $5 extra for some sauces I never asked for. Avoid this place

Second time I’ve gone and asked for a pretzel and a large lemon aid. Both times they’ve just given me what ever they wanted…. I got pretzel bites and no lemon aid….? I’ll go to Madison’s location from no on.

The workers are rude and I had to wait ten minutes while they were on FaceTime with someone from their family and while she was checking me out she literally burped at me. AND one of my pretzels was burnt but the others were like not cooked all the way. Overall just rude people never going back there. Lost a loyal customer.

Pushy, rude, and over charged with no receipt. The husband and wife were arguing loudly. The wife is one of the rudest people ever.

A bit over priced and the staff was pushy about a tip