Incredible service, they didn't have a flavor of lemonade available but strived to offer a suitable alternative to make it up.
I went around 6:55 pm, and I wanted a cinnamon pretzel they only had the cinnamon bites. They were already making other pretzels, why couldn't they make a cinnamon pretzel? I feel like they were being lazy about it, they were already shutting down the kitchen, so they can leave at exactly 8pm. Bad customer service, if it's open until 8pm, they should serve the whole menu until then.
The pepperoni Pretzel nuggets tasted weird they were so soft and stuck together , they didn’t taste like other locations like Security or Mondawmin
It was so unfortunate today to order from one of my favorite places only to be extremely disappointed. I ordered a medium lemonade and two cinnamon sugar pretzels the lemonade was more sour than usual to the point where I could not drink it. I proceeded to call the store to let the employee and/or manager know only for the manager to get extremely rude with me over the phone his tone of voice was very unpleasant unfortunately and Annie's will not be receiving any more of my business.
This place is horrible, I waited for a pretzel dog for 20 minutes, the people who served me had a very bad attitude, and they gave me the inedible raw pretzel dog.
She literally ignored me when I tried to order and took the guy behind order because they had the same nationality. What is the USA coming to?
Hands down the best Auntie Anne’s pretzels in the metropolitan area. Keep it up!
The pretzels were burnt, hard, stiff like it was cooked a day ago . I was really disappointed and dissatisfied.
Visit South Carolina for the day I wanted two order of mini dogs they only had one the heavy set guy on the register look at me like ok at most Auntie Anne's be like the wait is 10 mins he had me thinking they couldn't Cook anymore my son has autism and wanted them so bad so the guy with his nonchalant attitude I was like forget it when I came out of Dave and buster an hour and a half later the line was long and I saw more mini pretzel hot dogs he had me thinking Aunt Anne's was bout to close some people just don't need to work with the public and work from the comfort of there home
The dough just didn't taste right. Seems like they fry it instead of baking it. Just wasn't what we expected, flavor wise.
My mini pretzel dogs were burn
Fresh soft pretzels. Friendly staff!
The older man on register, I suspect was the manager - very curt. The regular pretzels looked ok enough to buy (really wanted one...you know how it is...), but disappointed that they only opened at 11a - it was a little after 12noon. I really wanted 2 almond pretzels, however they only had 1, and it was burned and looked stale. I asked if there were more, he said in. I could go on. I hope the other locations are not owned or managed by hum. By the way, my strawberry frozen lemonade...sloppy. Rewards...GO GET THE APP. sigh....