Asian Chao

It’s very confusing with the reviews since maki Japan and Asian chao for some reason swapped names. Now online they have the reviews all mixed up. Asian chao is now the spot near Chick-fil-A in the mall which used to be called maki Japan. Anyways this place is way better than the one on the otheride which is now called Asian chao. The chicken may not be as fresh grilled, but it doesn’t just taste like straight up oil. I love the noodles here always wishing they have more.

Employees were very rude and the food tasted cold. Won't be coming back here.

The food is extremely greasy but customer service is worse. I was charged extra for food that I didn’t even order. Before I could put my card back in the wallet. I asked for a receipt and the cashier lady got so upset and asked why I didn’t ask her before she rang up the customers behind me. She said it was my fault that she had to spend an extra 37 seconds printing the receipt. I ordered the $8.99 meal with no drink and my total was $11.76. They are over-charging people here. Please beware and pay attention to your receipt.

The food was really good this time. I can tell they have been working on their customer service, the employees were very nice. Quality has went up since the last time I’ve bought food from here. I recommend.

I NEVER leave reviews, whether I have a good or bad experience. I just mind my business and move on with my life. But the customer service here is absolutely atrocious that I had to leave one. The people working here, particularly the older Asian man, was absolutely rude, yelling at the customers and berating his staff (a younger latina girl). There wasn’t a long line (maybe because people know not to come here) but he was still rushing and yelling at the customers to hurry up. He then proceeded to give me tiny portions of the chicken and then practically threw the plate at me and proceeded to yell at me for not picking it up immediately. The food was also not good, overpriced and very greasy, and left me very gassy. If you’re gonna eat at the mall eat ANYWHERE but here.

The rice just tasted like soy sauce and very greasy, could go lighter on the soy sauce. The green bean tip were not removed and some had long pieces hanging out of the green beans, they were also mushy either sitting out for along time or over cooked. The orange chicken was the only thing that was okay which didn’t taste too bad. However I did have a upset stomach the day after could be the food, but can’t confirm. Also they charged me about two dollars more for two sides and one meat but I only got one of each.

Ate here on July 22, and found bugs in my food (ordered fried rice and orange chicken). I immediately went to the counter, and they did give me a full refund, but I can’t get past the bugs. I usually give people the benefit of the doubt, but that’s a different level of unsanitary ‍♀️

Manager spit on my food, shouted and yelled at people. Charged $22 I didn’t order, and argue about how I did it when I did not do it. He’s a scammer and a fraud faking people’s orders. Negative five stars on this idiocracy and high-tempered robber on white apron. Oh, and he kicks you out of his restaurants for doing absolutely nothing other than being kind, and spits lies about everything all the time like it’s nothing. This restaurant is a fraud.

Food was delicious. Wheelchair accessibility: The restaurant is inside the Mall of Georgia, and is very accessible to wheelchairs.