My name is Sean and I went to this store it has an epic Kone Ecodisc lift and Kone travelators up to George, there is a McDonald's but I prefer the Asda Café, this store is big but not large as Asda Hayle ( the store I go in summer holidays) but the only thing causes to loose a star because of the disgusting horrible toilets I understand this store is in London, come on ASDA Wembley Replace the Toilets, other than the toilets this store is really nice and located near the tube station, there is a petrol station, and ramp up to store last visited 29th of December 2023 and 21st February 2024
Absolutely awful delivery service. If I could give 0 stars I would. After ordering a grocery delivery the delivery driver made me feel very uncomfortable by asking questions about what and where I work and if I was married or single. After telling him that I was in a relationship he continued to push on it. Because of this I haven't cross checked my order (as I wanted to get away from him as fast as possible) and only realised after he left that he gave me half my stuff and a crate with something that I didn't order. After complaining and asking for a refund I was declined TWICE! The second time I been told that I have received my groceries and that's why I won't get the refund. While I'm 1000% didn't get them. I'm appalled by the customer service of this place basically calling me a liar and standing on the side of their employees that made a customer feel incredibly uncomfortable. Disgusting ASDA - you can do better.
Nice place to shop, extensive parking space.
Тoday April 12th 2024 I arrived at the store at 5:08 am and the store was closed Although the opening hours are stated as 24 hours.
Horrible smell from the toilet you can feel it immediately when you entry the shop. I been feeling disgusted and very disappointed because is like this for over a few months!!! You need to do something about it . I think i will start to do my general grocery shop from Asda Park Royal, they have as well but they are managing the situation professionally. Please foud a solution , I been waiting in the queue to the farmacy as well and the smell was terrible!!!
Don’t buy any food there. Fish is not fresh, looks and smells disgusting, no quality and overpriced. Anything you buy there smells weird, low hygiene standards. 1 star is too much