We pull in at 9:15pm and after we order the guy yells OH MY GOSHHHHH! Before we drive away from the speaker. Acting like he was mad we came? Then we get to the window, he can’t even wait for us to give him the money before he slams the window and walks away and we had to sit there and wait for him to come back. Our food was cold and old like he purposefully gave us the old stuff because we were such an inconvenience for him coming through the drive thru. The sprite wasn’t sprite, it was soda water, and they gave us curly fries when we asked for regular. So, we waited for 20 mins in the drive thru for someone to come back to the window to help up us, but the workers were literally walking back and forth, cleaning, even looking at us, and COMPLETELY IGNORED US! By the way their website says they close at 11pm so idk why they were mad that we came at 9:15. They made us as customers feel like an inconvenience and a burden. I will NEVER come to this Arby’s again. EXTREMELY rude staff! Overall, such a disappointment…
Dude working seemed kinda short with me while using the drive through, but then I understood why. He was having to do everything. After getting served he was mopping the dining area. So props to that dude.
Ignored the counter. Took forever to get 4 roast beef sandwiches.
how do they not have meat when it’s their whole fast food place???
Arbys is good for a quick bite. This location has never been extremely busy when I've visited so service was fast and friendly.
Sloppily made food, with missing entrees was annoying (drive thru). But one sandwich was missing so everybody split the remaining food, not eating enough. For almost $40 I'm not impressed. But. Not answering the phone is inexcusable. Sad, the food tastes good for being messy to eat. If you get it. Large curly fry had 6 puny fries in it. I wonder how many you get in a medium. Not at all impressed.