Applebee's Grill + Bar

The food was good, friendly service

I really enjoyed going to this Applebee's lately with the specials and offers they have right now through I believe the end of February. After that, I may not return because of a variety of concerns. I've been going here weekly since the beginning of 2024 and I have had some very nice servers. Unfortunately Friday apparently was not the good day to go Because I was treated atrociously. I don't usually give a care about most things that are complained about when it comes to restaurants. The people who work there are poorly paid and pushed really hard so I try to be as sympathetic as possible. But I always feel like after a drink or two you're basically neglected and pretty much all of these spots because you're not giving them any more money after that. I ordered the free refill blue Mountain Dew drink and I tried it for a little bit but I just couldn't tolerate it. It tasted nasty and I wanted to change it to a root beer instead. When the bill comes they charged me for that change even though every time I've been to this restaurant before they've done that as a courtesy and not mentioned it would've been a charge at all. Now suddenly the manager wants to gaslight customers into believing it has always been their policy to charge for a drink change. Excuse me, I've been here every week, I know what's up so don't you dare try to tell me anything different. It may be your policy, but your employees are better than that. I was really cheesed and it made me sour after the whole meal. I will not make Applebee's, especially the way this Applebee's is run by management, a regular location that I visit. Soda literally cost you pennies. At four dollars which you exorbitantly charge I would've had to drunk a swimming pool of soda for it to cost you. For shame. Fortunately, I just treated the extra amount I paid out as a tip to the server for what they were able to do within the confines of management. Don't lie to your customers though and say that something has always been policy when it's clearly not that rigid line you claim it to be. It's disgusting.

Very nice

Great food along with great service. Can't go wrong with the ribs..