I ordered delivery and tge waffle was soggy wasn't cooked and looked like it had just all been chucked together and put in the microwave
Zero stars ! I placed a order last night via Just Eat at 8.45 had a order confirmation that it would be delivered at 9.20 At 9.45 i phoned up to chase our desserts to be told they were very busy and that the delivery guy had left with 7 orders an ours was one off them and he wouldn’t be long. 10.05 I called again to be told they hadn’t received my order I said what I ordered them he replied oh yes I just made that up he will be 10 - 15 minutes. By 11 o’clock still nothing and there closed ! Tonight I have phoned to chase this up as we can’t get the money back through just eat no explanation to we’re our food went and no refund or offer to redeliver the food what a waste of £40 I wouldn’t recommend I feel completely fobbed off ! Order number 107025408
I will never try order from these again rang up got told 45mins for delivery was still waiting 30mins later after ringing once on getting told was on the way so waited another 15mins to be told it had not even left the shop and was next out don't know why you would like to a customer so cancelled order very disappointed
Went in yesterday ordered a latte took a good 10 minutes to make, took my latte outside to enjoy the sun then took the lid off my latte and it was a flat white so went back into the shop to complain and the young lad behind the counter was soooo rude l told him l didn't like his attitude and walked out, l will never go into the Sowerby Bridge shop again
I'm glad we have such a nice cafe with desserts in a small town. Love the waffles with strawberries and melty chocolate, just so delicious.
Really good ice cream alot to chose from Very friendly staff would recommend for a family treat
good service it has just changed food wise for the worse
It's not as busy as the other restaurants and cafes but it is a quiet and friendly place where you can pick any treats you like as I experienced as I have tried these tasty desserts . In fact I have been to this place twice.
Ordered at 8:45 it’s been an hour and 10 mins and it’s delayed past the time the shop closes. Pisstake.