An item was priced on the shelf( ginger nuts) for $2.35, but I was billed $ 4:25 for the item , and I had purchased two. The supervisor was called , and he stated that he could not change it because someone tagged it incorrectly. Unprofessional, arrogant , and rude was his behaviour.
I have been in the store on two occasions and both times, . The staff were less than pleasant . Several weeks ago I called the store to ask them if they had oxtail in stock (i was purchasing a larger than normal quantity) and how much it was per pound. The man that answered the phone refused to tell me the price per pound telling me it was confidential information and that they don’t share prices over the phone??!! just crazy ..Perhaps they need to learn a little bit about customer service because I took my business elsewhere and will not return to this store.
Everything african and west indian that I need I can find here
A lot of varieties of African stuff so if you missing home give it a try
Cool place to shop if you want a taste of African food stuff varieties.
They have a wide variety of African foods. They have great customer service and their staff are very friendly and polite.