Zeb

A comida é muito boa, um dos melhores pratos que pedimos em Florença, e vinho ótimo, o que justifica a nota 3 é o próprio chef, arrogante e esnobe. Tive o azar de receber o primeiro prato da noite com CABELO, fomos logo que o restaurante abriu. Tentei comunicar ao chef educadamente, já que ele fica atendendo os clientes, e recebi um ok com uma puxada no prato. Após alguns poucos minutos, retornou e me informou que demoraria mais uns 5 minutos (demorou mais) para o novo prato, sem ao menos um pedido de desculpa pela situação. Além disso, se for com a intenção de não pedir o menu completo, fique sabendo que o chef ficará incomodado e, mais uma vez, será esnobe e arrogante. Enfim, coloquem boas pessoas pra atender e será um sucesso, infelizmente o chef não combina com o salão.

Food excellent 4.5/5 not quite blowing your (in this case, my) mind (5/5). Love the tripe and pasta dishes - everything cooked to perfection. Tiramisu was good too but Florence has too many excellent bakery/dessert/gelato shops! Oh, I LOVED the cappuccino! Services good 5/5 considering it is small and busy but dishes still came out quickly and guests were checked on water/wine needs. Owner/chef is a peculiar person (not necessarily friendly to everyone) but not a racist or a snob. And the mom, grandma if you are young, is a very warm person! - please read below on how I "survived": A few tips: - if no reservation, wait at the door till a staff member notices you and greets you, and then ask for seats (do not walk in and try to grab an empty seat) - try to greet in Italian even if that's the only thing you can say in Italian (I do and all Italians I encountered seem to appreciate it!). Yes, the owner can speak perfect English, and he will switch to English for you once you ask politely. - please be considerate and order an appropriate amount of food and finish the meal in a reasonable time - small restaurants like this run on a thin margin and count on each guest ordering something and quick turn around of tables/bar seats during the peak dining hours.

Nous avons été rassurés par les nombreux autocollants Michelin sur la porte d’entrée et par une carte alléchante. Cependant le patron est nonchalant et explique la carte en anglais très très très vite. Je comprends habituellement bien mais la… Puis il attend votre choix sans poser de question ou m’aider… Je demande conseil et il me propose un plat de bœuf style goulash très bien épicé mais sans pâtes…. Pâtes au pesto excellentes Mauvaise ambiance silencieuse et lourde alors qu’on est la pour passer un bon moment. Pour résumer excellente cuisine gâchée par un mauvais sens du client. Dommage

We just had the most amazing meal in Florence. They get a lot of negative reviews regarding service. The chef is running every aspect of this restaurant from reservations to seating, taking orders etc. The chef kindly reviews the menu options by course. You’ll get a first course. Once you’re finished he returns to review second course options and so on. There is no pressure. He’s very nice, but you need to be decisive as he does not have a lot of time for guests to waste. His English is very good. You must make reservations. We were a group of 4 and were sat at the only table in the restaurant. All other seating was at the chefs table. All of our dishes were amazing. They have fabulous wine options. Go, enjoy the experience of what a Michelin rated chef can do.

미슐랭미쳤어요!! 진짜 사장님 너무 친절하고 맛있습니다!

ZeB is a unique restaurant experience, although apparently quite polarizing too, based on the reviews here. Do read them thoroughly to see if this is something that may appeal to you. I think the vast majority of negative reviews are misplaced, and were probably written by those who didn't quite understand the concept of the restaurant or had an unfortunate miscommunication, maybe exacerbated by a language barrier. The food we ate here was among the best we had during our three weeks in Italy, and the setting itself is excellent as well. We dined here for dinner when the restaurant opened at 7:30 pm (reservation made by phone a couple weeks prior). There is a menu posted outside the restaurant on a chalk board. Arrive early and take a look at it to get an idea of what you might want. Once seated, the chef asked us if we would like wine, and if so, white or red. He may ask about your preferences and then will make a suggestion. Just take his suggestion, it will be good! Once everyone seated had been asked about wine, he started going around to each party and talked them through the first course options. It is ok to ask reasonable questions about a dish, but it is true that he will expect an answer rather promptly. Don't ask if a dish is good or what he recommends (he designed the menu, of course he thinks it is good and he recommends everything). If you do, you can expect a sarcastic, perhaps teasing reply. It is in jest (probably), do not take it personally. After ordering, we promptly received the first course. After everyone was served, he came around again to each party and talked through the second course options. Similar story with dessert. There was no antipasti on the menu. I would recommend coming hungry and each person ordering a first and second plate. The portion sizes are such that you will be full but not overly so, and the prices are very reasonable for the quality you get. Most first courses were between 14-20 euros, second plates 18-26ish. We had the pear sauce ricotta ravioli and truffle ravioli for the first course, which were both lovely. For seconds we had the osso bucco and wrapped truffle chicken (or something like that). Everything was wonderful, but especially the truffle dishes. We had tiramisu for dessert which was also exceptional. We loved our experience here. It felt upscale and refined, but also intimate. Nearly every seat is around the central bar area where the chef and other staff (his mother and a couple others) work. I will admit, however, that it probably isn't for everyone. The chef undoubtedly has a unique personality, and I can see where some of the negative reviews are coming from. Due to the intimate nature of the setting (chef talking you through the menu), I thought the service was really first class in its own way. But do not expect to be doted on. If you interrupt him, he may seem annoyed; but I think it comes from a place of trying to give equal time to all of the customers. If you need more wine, just wait until he seems to have a free moment and he will be happy to help you. If it sounds very intimidating it might not be for you. If you are interested in eating fantastic food in a unique and intimate environment, then it is probably for you. Just be respectful (and decisive) and you'll have a great experience.

Creo que no somos los únicos viajeros que queremos probar diferentes platos en diferentes lugares. Y más cuando es nuestra primera vez y con tiempo corto en la Ciudad y pais. El lugar estaba VACIO ni una sola persona. Nos sentamos para probar algun plato recomendado en su menu ya que no teniamos mucha hambre y queriamos tener la experiencia de continuar probando. Al pedir 1 plato fue como insultarlos y la persona fue tan grosera que hasta nos grito y verbalizo que si eso es normal en nuestro pais, aqui no. Nos hizo sentir super mal y nos daño la mitad del día. Ibamos a consumir bebida y aperitivo ademas en el lugar no habia ni UNA SOLA PERSONA. Hemos ido a varios lugares en Florencia que hemos compartido platos (por lo antes mencionado, cuestion de probar). HORRIBLE experiencia en menos de 2 mins. Pero anda afuera buscando clientes jajaja irónico. Gracias por dañarnos la experiencia. No habia necesidad.

Servizio pessimo e ambiente ostile. Il cibo perde sapore dopo le scortesie dello chef. La peggiore esperienza di servizio in un ristorante Michelin in cui sia mai stato. Consiglio di guardare le recensioni su Trip Advisor prima di andare, perché se l’avessi fatto non avrei rovinato la mia serata. Quindi, se vuoi rovinare il tuo viaggio, questo è il posto giusto.

We got in with a nice energy and wanted to try the good looking and good food for a small lunch. We wanted to order one first course and one main course. Once we told that to the owner he looked at us in a humiliation and asked if we are not that hungry, while I said not too much and we just want to eat in this nice and beautiful place a nice lunch he said why are you getting in? Because it’s look nice? Why do you come to a restaurant if you’re not that hungry? It was so rude and disrespectful that we just asked to leave. No matter how good the food is if the people don’t respect the customers it’s just not worst it. Very not recommended !