Zaxby's Chicken Fingers & Buffalo Wings

The Drive thru customer service in the afternoon was terrible. They were very rude and hard to work with.

Food was nasty place was dirty service sucks I will never go back

If I could give this place zero stars I would. First of all two days ago I come thru the drive through and sat there for a bout 45 mins at the speaker 9:15-10:00pm at 10:00 they finally came on the speaker and told me they were closed. Tonight we came through the drive through and at the window the guy who was working it only put one ranch in the bag when normally they put at least two. I asked for extra ranch and they told me it costs an exra .25c. Since when? Cuz I don’t remember ever being told that and I go to Zaxby’s a lot. Then we decided not to get it and the guy working the window stares at me in a creepy way. We get home and my husbands food is not even made correctly. He calls the store and asks to speak with the manager to address the issue with the food not being made correctly and that we didn’t get enough condiments for our food. The manager Laura says “I’m sorry you were dissatisfied. What do you want me to do about it.” With some rather nasty attitude. Proceeded to tell him that his food doesn’t come with sauce when in fact it does on the sandwich cuz he gets it all the time she says “sorry you ordered something that doesn’t come with sauce” he stated he shouldn’t have to spend his hard earned money on some dinner if they don’t care enough to make the food correctly. Overall the service was terrible and the manager was very rude and nasty.

Always a solid option for decent food!