Your Pie Pizza

Went into your pie today for pi day to get both my boss and myself a $5 pizza. I would have been okay with them telling me that I was not allowed to get more than one pizza for $5 because I am one person.....but it took 15 minutes for anyone to talk to me in the first place. I stood looking like a fool waiting for someone to start my order. Then when I explained to the manager, Shree, he told me that it is Pi day and they are busy. Even though the woman that walked in at the same time as me already had her pizza. I wasted my entire lunch waiting to be helped.... The manager did not rectify the situation like he should have by allowing me to just go ahead and get both pizzas for FIVE DOLLARS. It's not that big of a deal to a company. And now there is a Google review about you. I will never come back, and neither will anyone in my office as they now know what happened. You should learn better customer service. Since I wasn't helped for 15 minutes by your three employees while there were two pizzas in the oven, you should've just let me get the two pizzas. Now you had to waste the already started food. Sucks doesn't it? Guess you lost money. :/

Waited 2 min for someone to acknowledge us. Got dirty looks for going in at 8pm by the girl making our pizza wearing sweatpants. There was one hard working boy actually trying to pick up her slack. Waited 5 minutes standing at cash register for someone to check us out as the girl proceeded to make the other only TWO people actually eating in the restaurant behind us order. The cooler by checkout was totally empty. A Shree finally got up from hanging out with another staff member at the bar to come check us out and couldn’t hear a word he was saying. Then right after walked away and didn’t even give us our receipt. My husbands food was burnt mine was cold and raw chewy dough. When I got our drinks looked like mildew growing on the drink machine and all the pizza toppings were either empty, sprawled on the counter top, or looked disgusting. Had to wipe off the crusted Parmesan on the shaker before I could even have some to use at my table. Went to sit at a booth and sat my cup down and it stuck to the table it was so dirty. After examination all the tables looked corroded from filth and found the cleanest one in sight. After no explanation on how the system of the restaurant works finally got my cold food from the young lady giving nasty looks and she didn’t say a word. Then proceeded to go squeal with her friends and another young kid sitting at the bar. By the end of our meal went to get gelato with our combo meal and the girl from the bar, not in any uniform, went behind the counter after my husband stood there 5 minutes and scooped his icecream after playing on her phone and messing around with her friends in another booth without washing her hands. Then one of the girls in the said booth who was in uniform proceeded to get her friends icecream and we just left disgusted by the lack of organziation, customer service, and dirtiness. Don’t go, stay away. Don’t even know how they’re making profit, open, and operating. Seems like 1 couple is to much for them to handle which is sad because such a great opportunity to re-innovate the pizza business.

We used to love this place, *see edits* , Edit 2: Service continues to get worse. Slow, out of some ingredients, staff with long hair and no hat or hair net with hair dangling over the pizzas. Did I mention slow? Last set of pies were overcooked, nearing burnt. It's a shame, I used to really like this place. Fire your managers, or maybe sell this location to someone who cares about customers. Edit: I'm not sure what's going on, but it seems that they're having staffing or training problems. The last couple of visits have taken significantly longer (even without a crowd) and some of the poor people behind the counter seem lost and unable to figure out what goes on the pre-designed pizzas. And I'm not ordering the hot honey pepperoni any more because no one can remember to put the honey on at the end.

Awesome pizza if they could only get your order correct! Every time I’ve went they seem to leave an ingredient off!?!?

With an hour and fifteen minute notice, our girls' soccer team needed 14 large pizzas for our tournament dinner. The staff at Your Pie Pizza was awesome and served it up hot and fresh! Thank you!!!

I’m always really impressed every time I walk in here. It’s always a younger staff, but they’re always very well organized, they work well together, and I love the food. Really a great alternative to other pizza chains. Thank you for being something different! Keep being awesome you all rock