Ratings of Yogurtland San Jose

google
Google
4.3
(180 Reviews)
tripadvisor
TripAdvisor
4.5
(4 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Outpost of a local chain offering self-serve frozen yogurt & toppings in a contemporary space.

5395 Prospect Rd
San Jose, CA 95129
Monday
12:00 PM - 8:00 PM
Tuesday
12:00 PM - 8:00 PM
Wednesday
12:00 PM - 8:00 PM
Thursday
12:00 PM - 8:00 PM
Friday
12:00 PM - 8:00 PM
Saturday
12:00 PM - 8:00 PM
Sunday
12:00 PM - 8:00 PM

Recent Reviews

google
Nov 2023
Yogurt is fine. But there policy to basically close 15-20 min before actual closing time is annoying. We came at 7:45 it closed at 8:00. All tables had chairs on top of them, half of toppings were put away. The help was clearly ready to go home and we were delaying them. Please tell the workers they will get paid past closing time if they have customers.
google
Nov 2023
I wish I could leave zero stars. The customer service was terrible. There was a young man working that seemed either too annoyed to have to work or lack of empathy. I was there 20 minutes before closing and he had already cleaned up the toppings and when I asked if it was possible to pull them out he refused and said no. He seemed to be in a rush to leave/close. I understand the feeling of wanting to clock out after a shift but the rudeness was uncalled for.
google
Oct 2023
We love yogurtland but we had pretty bad experience at this yogurtland. We were excited to get yogurt and entered the shop before their closing time. To our surprise, all the machines were shut down and already cleaned up. We were told that they are not going to serve us. On asking why, the employee started arguing that we should have not come in the store a few minutes before the closing time. They just went on arguing as to why it’s our fault even though they agreed that we were in the store few minutes before the closing time. We were not expecting such an experience in front of our kids.
google
Oct 2023
Always closed early or at weird times that arent advertised. Please keep your business hours. Also would be nice if they were open later
google
Oct 2023
Toppings often put away well before closing time… would be nice if all products were kept out during the posted business hours.
google
Aug 2023
A couple stations were empty. Alphonso Mango yogurt was very sour for my taste. Birthday batter flavoured yogurt was yummy. Cookies and cream and strawberry flavored yogurts were good. It's a good place for kids to hangout and have their favorite dessert.
google
Jul 2023
Nice clean place with friendly staff.
google
Jun 2023
it's always dirty outside in the sitting area. Trash cans overflowing. The frozen yogurt is hit or miss. Sometimes they dont even have the plain one. Sometimes its almost liquid barely frozen. Toppings are often not available (some of them eg Boba). The cashiers are often clueless how to operate the register. I don't think they are well trained. Sometimes you walk into this place and there is nobody around.

Frequently Asked Questions

What is Yogurtland San Jose's rating?
Yogurtland San Jose is rated an average of 4/5 stars across various online platforms.

+1 408-777-9868

5395 Prospect Rd, San Jose, CA 95129