Yogurt Story

When I asked for sample cups, they told me no, which I thought was unreasonable. Why should I spend my money on yogurt without knowing how it tastes and possibly not liking it? Practically every yogurt place offers sample cups. If they're concerned about germs, they should reconsider being in the food business, as this situation is bound to happen. Furthermore, I've never encountered a frozen yogurt place where they scold you for spilling a little bit under the levers. Working in a restaurant myself, I understand that cleaning up after customers, including sweeping up crumbs, is part of the job. However, I would never yell at them for a minor spill, as the owner of this place did for just a drop. To top it off, when I finally selected my yogurt, it came out watery, so I decided to discard my cup and leave. None of the other flavors appealed to me, and the previous incident of being yelled at still bothered me. As I walked out, the owner yelled at me once again, instructing me to never do that again. This was a terrible customer service experience and a disappointing yogurt selection. I would recommend going to the other frozen yogurt place near Chipotle, where the staff is much friendlier and accommodating. I'd rate this experience 0 out of 10.

i found multiple hairs in my food to the point i throw it out.

Sempre muito simpáticos e eu adoro as opções que eles fornecem !!

From the start the experience was awful. This was our first time here. I already had a weird feeling going into to store. We weighed and paid for our items and once we got into the car my boyfriend found a hair in his food. He went inside to see what they can do and the manager wouldn’t even apologize and blamed us. We didn’t even want a refund or a replacement, we just wanted to bring it to his attention and he would no give us the time of day. I honestly believe it was because we look young and are people of color.

Delicious yogurt

Flavors are good. But it’s weird that we can’t have tasting cups. Customer service was average. The guy there was a little rude. Prices are too expensive.

I felt very uncomfortable and the staffs was very rude and awkward. Don’t recommend going to this place and the prices is ridiculous.

Great experience! The location is clean both the seating, yogurt machines, and toppings bar. All of the machines worked and had a variety of flavors. The owner was working was extremely nice as well. He was very personable and made my children feel special. My 2 children and I got (3) 16oz cups fully loaded. It was $32 which I think is completely reasonable!

go to the yogurt place on loop 288….. trust me better vibes and prices. these people are robbing y’all!

Discovered this location while I was visiting/working in Denton. It hit the spot on a hot day and was even better when I brought my son the second time. Everything was clean and the staff was very polite.