Probably new owners. Food not so great anymore. Sauces are different now. Poor service. Pay for extra ranch every time but never get them. The one time I asked for a refund because they’ve got probably $20 worth of sauce charges from me already in the past and I never complained, but still refused to give me refund. Never going there again. Also noticed chicken is old. Compare pictures from previous reviews to current year, you can see the difference in the chicken
I tried the spicy chicken fries. They were bomb. I ordered them on medium spiciness. I was expecting it to not be very spicy but it was actually surprisingly hot. Anything below medium would be more tolerable for people who cannot handle spicy food. I will return to try their other stuff.
I ordered the tenders in hot (painfully spicy), they charge an extra dollar if you want something spicy besides the hot hot. Some of the tenders weren’t seasoned with enough chili powder. The consistency of the spice levels could be improved. While some tenders tasted like it was hot the others were less spicy than a medium. Just something to note if you’re looking to pay the extra buck if you want it to be a little more spicy. It’s a hit or miss. Hope the owner of this place sees this and improve their consistency.
Finally a spicy chicken sandwich that is actually spicy!! I ordered the medium flavored sando combo & when I took that first bite I was a little surprised by the spice. This medium is most other places hot. It had good flavor and spice their sauce is really good as well. The fries are great! This is definitely one of my favorite chicken sandwiches and I'll be trying the hot next time. Great job! Update I tried the HOT and damn it was not a lie that shhh was HOT too hot to enjoy. Best loaded fries around!! One of my favorite places.