White Castle

Bad service

Trying to understand how you all take all damn day getting the food out and still get the order wrong. You all need to do better.

The first White Castle to actually not put onions on the burger when you ask them not to!

On Sunday, I decided to purchase something for my grandson and requested no onions. However, the young man handed me a bag with cold fries and burgers, including onions. I went inside and spoke to the young lady, who called the young man but he refused to come out of the back room. She made everything fresh without any extra charge and included additional burgers in the bag. My first visit and my last visit to this establishment.

They're always super slow (you might spend 40 minutes in the drive thru). Food is ok. Be mindful of your surroundings...that corner isn't the safest.

The virtual voice assistant in the drive through wasn’t working to take orders. I pulled away without my drink, normally your drink is given out while waiting on your food, but it wasn’t. Tje young lady handed me my food and said have a good day, so without thinking went and pulled away. Immediately realized as I pulled out of the parking lot that I didn’t get my drink. Feeling stupid I drove around the block and went inside to get the drink. LOL Two people left without getting what they wanted because of not being able to place their order and ai guess not wanting to pull up to the window or go inside. Hopefully they get it fixed soon. Otherwise everything was a typical stop for fast food.