West Park Bistro

Everything was good except the well done hamburger was not

The servers were amazingly nice but unfortunately they or the chefs.. literally lost our order after bringing kid meals and the meatball appetizers. They brought kid ice cream deserts without mentioning they were accidentally behind in kitchen so we asked what happened to OUR food and they explained the chefs were running behind due to the big birthday party going on that they had to take care of first. What?!?! Well then they shouldn’t have accepted our reservation or those of others BUT no one else seemed to have suffered our fate. We were enjoying the meatballs feeding the kiddos but when we realized we had been there for a hour after ordering we knew they messed up. What arrived was a soggy not toasted English muffin on 3 breakfast orders.. cold soggy spinach couldn’t for the life of me taste the wasabi in the bland Hollandaise sauce and kids didn’t finish the should have been fluffy waffles but instead were undercooked soft only somewhat crispy on 1 side. Potatoes were fine. Nothing about our meal was noteworthy which had it been would have helped forgive the huge faux pas with order but Stacks had better Eggs Benedict. I never leave bad reviews but was celebrating our own birthday with family and was so disappointed as this place came personally highly recommended! I was even looking forward to trying the paella and other amazingly reviewed dishes but this one visit although may be an exception was absolutely unacceptable. My family didn’t want me to complain just not come back. We paid left a tip but I waited a bit then decided I wasted a good afternoon when it should have been a treat. so all I have left is to say if you see a private party going on maybe rethink your plans

Server was so bad this time. Didnt seem to understand orders or provide alternatives. We asked for sourdough bread and he looked clueless and said didn't have it, he didn't say we have house bread . He just seemed so not interested. We came with elderly couple 80 years and up and he had no interest to ensure the table was taken care off. We had so ask if every little thing including coffee. Not going back here.

Always good and reliable. Upscale ambience, attentive service, nicely cooked quality food.

Some great vegetarian options and good vibes. One of our go to place in San Carlos.

Recently enjoyed a business dinner here. Nice place with great service. Photo is the lamb t bone dish. Some of us felt the food was over seasoned but still tasty. Those that ordered fish noted that it was slightly overcooked.

La comida Italiana es muy buena en west park bistro